Eaglemossstar trek / product paid for but not delivered

V Nov 16, 2017

Star trek collection subscriber number is: tc000037
I have not received any product since april 2017. However, I have been getting billed on my credit card every month since up until october when I cancelled my card.
The reason I cancelled my card was because I called eaglemoss in august and told your agent I had not received anything since april. He said he would "resend" the items I had paid for since april.
Update>*…I have not received a damn thing since april and have not received a refund.

My cc is cancelled and I would like my refund, please advise on how to get this taken care of.

They have not responded to my emails either

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