Duke Energy — poor service and frequent outages
Duke Energy can't seem to keep the power on here in Anderson Township/Cincinnati, Ohio. It doesn't even have to be storming, and the power will just go out here along Woodruff Road and in the surrounding neighborhoods in Zip code 45255. Their service is abysmal. I've tried calling customer service on several different occasions and you can never get through to a live person. It's very frustrating because you never know what caused the outage or how long it will be out. Normally, it takes over 3 hours for them just to get it back on. It can be a perfectly sunny day with no wind and the power will go out for hours. I think we are on a bad grid because of how often the power goes out and they never seem to have a reason for it. I've talked to some friends who live in other parts of Cincinnati, and their power rarely goes out.