SUBMIT A COMPLAINT

Duke Energyloss of power

1

2 issues. Loss of power during Hurricane Irma for 7 days. No explanation why Duke Energy incorrectly logged my area as “restored” and failed to correct the issue for 4 days. My residence must be on a different grid than other residents in my neighborhood because 2/3 of my area was restored 4 days sooner than the other 1/3. No explanation was provided. 2nd issue is my current outage. It is not a result of a downed line or pole due to accident, no explanation given, and estimated wait times for restoration of power have changed from 2 hours to 3 hours, and now 4 hours. I want to speak to a person. I demand a representative call me at(386) 235-0161. Michael Campanella

Post your comment