Dubai Firstcredit card loan

G
This review was posted by
a verified customer
Verified customer

I took loan for a emergency case since my daughter was bite by a stray dog. My application was submitted last Nov.22. I got my card last Dec.10, i activate it and according to customer service after I activate it my money will be transfer to my account 2 to 3 days. On the 4th day I call again customer service to follow up-regarding to my loan.When I spoke to customer service name Michael according to him there's no follow from the team of Ms. Rashmi whose handling my account. I call her last Thursday 15 Dec. to ask what happen she told me its been process and you will received 2 to 3 days, Saturday I receive SMS that indicating my request has been process and I will receive the money shortly. I call and send message to Rashmi again, that informing my mom is waiting for the money, my daughter needed as shot again, still she make fake promises and assured that I will receive the money yesterday.Until now I didn't receive any single amount. I feel frustrated I will not going to recommend this bank again to my friend.You make people like a ball in football field and make false and fake promises just to get your commission on the client.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
    A consumer site aimed at exposing unethical companies and business practices
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
    You'll definitely get some directions on how customer service can best solve your problem