D.R. Horton

From beginning we expressed that we preferred no trees in backyard however would accept the 3 show on plot plan. It has been like because we said something they have intentionally left the back rear of lot full of trees and underbrush and ungraded. The back half of the lot I will be basically a drainage pond and mosquito infestation. The more we expressed concerns seems the more they have pushed back. We even offered additional money. Yet, they "say" they will speak to a manager about it and then they come back with either "yea the trees need to stay" or "it's a natural wooded area".
These guys act like they the only people in the construction business and everyone else are idiots. They even talk to you like it too.
Well I have a tremendous amount of experience and can honestly say their dog and pony show is BS.
Their sales people are more comparable to a used car sales person. They don't care about the customer relationship. They care about the sale only. Get them under contract and the field Ops team will basically crush the buyer with yes I will ask and sorry no we can't do that answers. There is no real questions being asked. It's a farce thus far.
I was warned that DR Horton would screw me. I guess they were right.
How can I speak to someone with DRH who actually cares about the buyer who is making quite honestly the largest investment of their life. It's not a car guys.