Dr. Duct
reviews and complaints

Dr. Duct was very professional in all the steps from estimate to cleaning. I would strongly recommend Dr. Duct.

Dr. Duct was quick to answer my request for services. They did a great job fixing my duct issues. I would recommend their services to anyone!

No problems with Dr. Duct. They renewed my dryer vent system and now much more efficient. They were professional and completed the work in a reasonable time.

Dr. Duct was able to take care of my requirement to have my duct system thoroughly cleaned. The staff was efficient, courteous and professional. Their quality of work was excellent.

Stunning services and exceeded our expectation! We had our duct cleaning done earlier than expected and the staff were courteous, professional and gave some sound advice. Totally recommend this team.

Dr. Duct was able to take care of all of my requirements, including duct work repair, new vent installation, and cleaning my existing system. The staff was helpful, courteous and professional. Their work was top notch.

I had the dryer vent cleaned out. The team was accommodating (quick response), professional and informative. When it comes time to attend to the cleaning of the house ducts, Dr. Duct is the company I will call for the job. I am only too happy to recommend them!

I was extremely pleased with the service . They addressed all my concerns and did an excellent job. They actually went out of their way to accommodate me. Now that's SERVICE... They were very professional and very pleasant. I would highly recommend them 100% . GREAT JOB!

Dr. Duct did a great job repairing our attic-run dryer vent. They were professional and friendly and went above and beyond to ensure that our dryer was in perfect working order before they left. They also followed up with a phone call the next day. I would definitely recommend their services!

We were quite pleased with the overall service provided by Dr, Duct. The two technicians were competent and efficient: the results showed experience and skill in finding and fixing the problems. Also they were very polite and took their time to answer our questions. We highly recommend them. Thank you very much. Robert

I am very pleased with the service provided by Dr. Duct. They were quick to respond to my voicemail and were at my house getting the work done within 2 days (cleaning out the dryer vent). The two technicians were competent, efficient, personable, and polite. I would definitely hire them again and highly recommend them.

Thank you for correcting the messy job left by a contractor trying to fix our venting issue on our new home. You guys made it right and I enjoyed the educational talk about exterior vents in the soffit. They explained the issue, explained how they would fix it and showed the end result and left the laundry room very clean. Love that the work is warranted. Very polite crew when interacting with me (called me Mam' :)

Dr. Duct promptly responded to my concerns that the dryer vent was clogged and there was moisture dripping out of the old system. In their honest opinion, it was one of the worst they had seen ever... Well, now I have a new, efficient dryer vent system that comes with a warranty. The team and technicians were professional and friendly. I fully recommend their services and am looking forward to using their services again in the future.

We were very pleased with the service provided by Dr. Duct and his team. They were prompt and knowledgeable. I called on a weekend expecting to leave a message and Dr. Duct answered and willingly took down my information and reached out promptly the next day. They were quick and efficient. Took the time to explain the best course of action, made appropriate and honest suggestions without ever making us feel like they were trying to upsell us. We would definitely rely on their services again.

Dr. Duct was very professional from the time I called to request an estimate of the costs. The owner arrived as scheduled to provide the estimate, he explained the work to be done, the cleaning process and provided a detailed costing. His crew, was very polite and completed the work as scheduled, there were no surprises. With their camera system you could see how dusty the main duct was before being cleaned and witness how clean it is after the work is completed. Highly recommended, I will definitely use them again. Ray

Turns out they are charging about double of other companies. They charged me $20 to put a paper towel over my stove exhaust as their "inspection". Did not do all the work work as promised in one day. Harassed me by coming to my front door 11 days after work was finished and demanding immediate payment. This after I had already paid half of their bill at the time that work was done. They have no payment terms on their invoices, which I guess means that they can start intimidating clients whenever they like. I would never have them back again because of the issues above. Whether or not they did a good job on the vents, I don't know. Unlike their advertisement, at no time was I shown any of our vents through a camera hook-up.