Distinctive Gem’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of jewelry enthusiasts are dissatisfied with their purchases.
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Expert Diamond Knowledge, But Shipping Costs Impact Return experience
Jonathan at Distinctive Gem is a real diamond expert, no question about that! His knowledge about these gems is second-to-none. I've spent a lot of time exploring his website, watching his videos, and diving into his detailed articles. His insights are so valuable that I've learned a lot about diamonds just by being on his site.
But let me tell you about my experience working with him. While I was totally in love with the Opulence Oval, the biggest problem was the cost. I didn't have all the money upfront, so I had to put some money down first and make payments. When I finally decided to return the stone, the return process was tricky. Although Jonathan had clearly indicated on his site that I was responsible for paying for returns shipping, he insinuated that he could provide a return shipping label at his cost. But when I received my refund, it wasn't the full amount because he'd taken out the shipping costs. I was totally bummed out because it seemed like I'd wasted my money on nothing!
Look, I get it - shipping costs money, and Jonathan had spent a lot of personal time helping me with my purchase. But I still lost around $200 due to shipping and transportation costs, and that really impacted my experience. Don't get me wrong, I still think that Jonathan's diamonds and service are great - but only if you're sure about what you want! If you're not confident, there are so many other retailers out there who offer free returns shipping. So, if you know for sure what you want, Jonathan can definitely hook you up!
Is Distinctive Gem Legit?
Distinctive Gem earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Distinctivegem.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Distinctivegem.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Distinctive Gem have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Distinctivegem.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- The website belonging to Distinctive Gem has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- Distinctive Gem has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.
Overview of Distinctive Gem complaint handling
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Distinctive Gem Contacts
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Distinctive Gem phone numbers+1 (516) 458-9508+1 (516) 458-9508Click up if you have successfully reached Distinctive Gem by calling +1 (516) 458-9508 phone number 0 0 users reported that they have successfully reached Distinctive Gem by calling +1 (516) 458-9508 phone number Click down if you have unsuccessfully reached Distinctive Gem by calling +1 (516) 458-9508 phone number 0 0 users reported that they have UNsuccessfully reached Distinctive Gem by calling +1 (516) 458-9508 phone number
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Distinctive Gem emailsadmin@distinctivegem.com99%Confidence score: 99%Itinfo@distinctivegem.com98%Confidence score: 98%Support
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Distinctive Gem social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025
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