discovery.co.za — discovery health
My medical aid, Discovery Health, cancelled my medical aid after 2 debit orders bounced.
There was a problem with my bank account and I wasn't aware that this happened.
They only contacted me by sms and email which I couldn't see as I was out of the country.
I called them an immediately payed them the outstanding amount.
They now refuse to re-instate my membership until I fill out a Declaration of Health form.
My question is, is this legal and as a customer do I not have 3 months grace period before they cancel my membership?
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