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Discover Bank Customer Care Service

Discover Bank

502 E Market St
United States - DE19950

Customer Support Phone Numbers

+1 302 349 4512 1 1
Work days:
Mon8:00 AM - 8:00 PM
Tue8:00 AM - 8:00 PM
Wed8:00 AM - 8:00 PM
Thu8:00 AM - 8:00 PM
Fri8:00 AM - 8:00 PM
Open an account or bank by phone
+1 800 347 7000

TDD for hearing impaired
(during regular business hours only)
+1 800 347 7454

Online Banking Technical Support
+1 800 290 9885


Discover Bank Complaints & Reviews

Discover Card Services / Securing a credit card

Randall E. Stone on Aug 15, 2016
My attempts at securing a travel rewards credit card with DISCOVER were a joke. They requested proof of address and proof of social security coverage. I submitted a statement from Prudential insurance with my proper address on it. At the same time I submitted a page from...

Discover / Credit

Ernest Byrd on Apr 19, 2016
i paid a 200 deposit on a secured card for discover and i have not been late on my payments and the company said they would refund my deposit after year. It has been a year. In fact it has been a year and almost 2 months... and i have a great record with them after a year. Now they refuse...

Discover / Not receiving proper credit for payment

Ann Madrid on Apr 18, 2016
On Feb 27, 2016 Discover received payment in the amount of $7, 700.87 to pay my personal loan in full. This payment was posted to my credit card, this showed as a large credit balance. When an electronic withdrawal was posted on March 4, 2016 for the loan payment I contacted Discover and...

Discover Bank / cash back checking

Yillbs on Feb 22, 2016
Discover in general has always been a " name brand " company. It's always had the best service, and touts it's amazing features, which is true, if you have a credit card with them. This however, is not true if you decide to move your family fortune over to the banking side, like I did...

Discover Bank / Discover Savings acct. UNETHICAL BEHAVIOUR

fortylicks on Feb 13, 2016
I was solicited through the mail to open a savings account with a $100. bonus. They did everything in their power to make sure I didn't qualify for the bonus. Even though I have excellent credit, delayed my application for several days; I was never given a reason why. After spending...

Discover Card / Authorized users

Reviewer15075 on Jan 26, 2016
The cards for my authorized users were shut don because I refused to supply their social security numbers. My account is still open for me to use. I also learned that my account information is available on the authorized users credit reports. Discover cross reports the account owners info...

Discover Financial Services / Charge for nothing

Reviewer40590 on Jan 25, 2016
I have no energy left to fight that abuse for making me pay for nothing. I was told, I am entitled to cancel a credit card (account)if unauthorized by me charge was placed on my account. On September 2013, I and my wife called and asked to close the Discover Card account and put charge for...

Discover Bank / Unable to verify residence

Know_Your_Rights on Nov 30, 2015
Beware - Discover Card is clueless! After applying for a Discover Card on a form that they pre-approved for me, they rejected my application. I have a stellar credit score and record. At 2 big box home improvement stores, my credit limit is 5-figures. The official reasons were 'unable...

Discover Bank / Online Transfers Backdated

Reviewer85785 on Sep 3, 2015
Over my six-year experience with Discover Bank, I have found nothing to like. Everything about this joke-of-a-bank is a nightmare ... from horrible customer service (e.g., telephone "hold" times often in excess of an hour), to their slow and antiquated online messaging platform (e.g., they...

Discover Credit Card / application rejected

tiya akarapuu on Aug 12, 2015
My discover credit card application is rejected twice. I did keep a track of the process every day and each day i was said the documents are under review and one fine day they say its rejected and you have to reapply. Neither was i informed the reason before declining nor i was given any...

Discover Card / Unsafe online activity

OnlineSecurityConcerns on Dec 16, 2013
I have been a Discover card holder for 6 years. This gets a little confusing, but I hope I break it down correctly. I lost my card and called and requested a new one, FOUR months ago. They sent me a new card with a new number. Only problem? Somebody else has the same number! Not knowing...

Discover Bank / Inability to close CD account that is part of an estate

Mark Gustafson on Sep 20, 2013
As Executor of my mother's will I have requested to close CD account held by Discover Bank. I have completed all requested forms and sent copies of requested documentation. When I have contacted them about the account, I was informed the only document that they needed was a copy of my...

Discover On Line Banking / Closing deceased account

Discover Bank on Mar 26, 2013
As executor of my wife's estate Discover Bank is requiring documentation, forms, letters etc that no other account has asked for. They state "banking regulations" but I get a different story from every person I talk to. Even after receiving a certified court order they are refusing to...

Discover Card / Purchase protection program

Luckyanjo on Mar 2, 2013
When I purchased a rug that started bleeding pink dye all over after taken to be professionally cleaned and both the manufactuer, Thomasvile, and the store said they would not do anything about it. I decided to go to Discover and use the purchase protection policy since it was I within 90...

Discover Matrix Visa Card / Bad credit ? sSay away from this card

Enodal on Feb 9, 2013
I found this website by chance to obtain credit for those who have bad credit. I paid multiple fees to get this card. I had read a complaint soon after about this company using Discover's name along with Martrix. (but I hoped I would not have a problem). What I am about to write i...

Discover Card / Cheated Merchant

Greystone America on Dec 11, 2012
BEWARE!! Before you accept Discover Card as payment for your product or service know that you may not get paid. Here is our story. On 8/6/12 our product was delivered to our buyer prepaid with a Discover Card. On 8/25/12 (20 days after delivery) the $1850 cost of the product was taken from...

Discover Card / Shop discover program

Mike4211 on Apr 30, 2012
I purchased air line tickets with expedia.com through shopdiscover. . I found out air tickets are not valid for the 5% cash back bonus. There is a statement in the website. But it is not right under the words earn 5% cash bonus. That is cheating, we all know expedia.com is primarily for...

Discover Card Services / Refuses to obey the law

Almoke on Mar 30, 2012
In September of 2011, I submitted to Discover Card that I needed copies of my personal information. The law states that they must provide this information to me, and that they must keep copies for ten calendar years. I am being audited, and I am physically disabled. Discover Card ha...

Discover Financial Services / I want refund, never received product

Gutuste on Feb 12, 2012
I am disputing the charged from Google Furniturestore of $147.56 out of $192.71 since they only refunded my money $45.15. Who would want to be charged for something he/she never received the product/service? The reason I want my money back is because the seller/merchant didn’t give...

Discover Card / Unhappy potential customer

benji on Dec 21, 2011
I applied for a Discover More card, and was denied. I called Discover to question the decision. I also checked my credit and found that both my Equifax and my Transunion credit reports had been requested by Discover. I was to discuss my application with someone, because I felt that it wa...

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