Menu
Write a review
File a complaint
DHGate.com

DHGate.com review: Product service

A
Author of the review
6:33 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I bought an iPad that says that it would be a top quality iPad almost like the original, but it wasn’t, it’s slow, it glitches and it’s fully an android. it’s costed €300 and it took almost 2 months to arrive so i want my refund but every time i try to open a dispute or a conversation under my oder dhgate keep lagging and showing me a white page with nothing

Claimed loss: almost 300€ and 2 months of service

Desired outcome: full Refund

Confidential Information Hidden: This section contains confidential information visible to verified DHGate.com representatives only. If you are affiliated with DHGate.com, please claim your business to access these details.

View 0 more photos
0 comments
Add a comment

More DHGate.com reviews & complaints

DHGate.com - payment verification failed 12
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
DHGate.com - stay away from them 55
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
DHGate.com - card details 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
DHGate.com - no confirmation of purchase from dhg 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
DHGate.com - wigs
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
DHGate.com - I ordered a coat on december 25 and haven't heard anything or received anything, it was a xxxlarge
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all DHGate.com reviews and complaints
  1. DHGate.com Contacts

  2. DHGate.com phone numbers
    Click up if you have successfully reached DHGate.com by calling +1 (213) 797-2133 phone number 0 0 users reported that they have successfully reached DHGate.com by calling +1 (213) 797-2133 phone number Click down if you have unsuccessfully reached DHGate.com by calling +1 (213) 797-2133 phone number 2 2 users reported that they have UNsuccessfully reached DHGate.com by calling +1 (213) 797-2133 phone number
    United States
    Click up if you have successfully reached DHGate.com by calling +86 108 225 7676 phone number 0 0 users reported that they have successfully reached DHGate.com by calling +86 108 225 7676 phone number Click down if you have unsuccessfully reached DHGate.com by calling +86 108 225 7676 phone number 10 10 users reported that they have UNsuccessfully reached DHGate.com by calling +86 108 225 7676 phone number
    China
  3. DHGate.com emails
  4. DHGate.com address
    8F Building A, U-Center, №28 Chengfu Road, Haidian District, Beijing, 100083, China
  5. DHGate.com social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 23, 2025
  7. View all DHGate.com contacts
DHGate.com Category
DHGate.com is ranked 43 among 1440 companies in the Online Shopping category

Most discussed DHGate.com complaints

legit or not
3
(opinions to this review)