The complaint has been investigated and
resolved to the customer's satisfactionResolved Dermstore — Very bad experience
resolved to the customer's satisfaction
I purchased the BeautyFix box from DermStore. I actually liked the box but I won't be purchasing anything from these guys again. The reason is because I received a product from a brand that used to be at Sephora. The item I received had the label of Sephora, and the only thing I hate the most is Sephora. This product was expired and unusable. I contacted the company and asked for a replacement. When I received it, it was also expired! Completely unprofessional.
The complaint has been investigated and resolved to the customer's satisfaction.
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