This review was posted by
a verified customer
Verified customer

I bought some products from DermStore and they promised me fast shipping. According to what they said I was supposed to get my order within 1-2 weeks, but delivery took longer than that. In reality it took them over a month to deliver my order. I did not like their customer service, because they were highly unprofessional and were not able to explain why was it taking so long. They also were not able to tell the exact delivery date.
DermStore support was absolutely useless and unhelpful and I can say that I received the poorest quality service.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions



    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.