Menu
CeraVe Customer Service Phone, Email, Contacts

CeraVe
reviews and complaints

www.cerave.com
www.cerave.com

Learn how the rating is calculated

4.1 8 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

CeraVe reviews 8

ComplaintsBoard
Z
5:00 pm EDT
Verified customer This review was posted by a verified customer. Learn more

CeraVe Affordable Skincare Gem: A Must-Try for Budget-Conscious Individuals!

This here is like, a super awesome chance for folks who can't really afford all them fancy and pricey skincare stuff, ya know? I'm always tellin' my buddies and kin about it, 'cause it's just that good!

Read full review of CeraVe
Hide full review
ComplaintsBoard
G
4:47 pm EDT
Verified customer This review was posted by a verified customer. Learn more

CeraVe Affordable and Impressive: CeraVe Products at Walmart - A Pleasant Surprise!

These CeraVe products, you can find 'em at Walmart and they're super cheap. Now, you might be thinkin' that 'cause they're cheap, they ain't gonna be any good. But lemme tell ya, the quality of these things is off the charts. I gotta say, I'm lovin' 'em.

Read full review of CeraVe
Hide full review
ComplaintsBoard
Y
3:28 pm EDT
Verified customer This review was posted by a verified customer. Learn more

CeraVe CeraVe Moisturizing Cream: A TikTok-Approved Skincare Savior!

I've been seeing a ton of TikToks lately talking about how CeraVe is the bomb when it comes to moisturizers. And let me tell you, those girls were totally right! I am absolutely in love with their creams, especially the moisturizing cream. It's seriously amazing.

Read full review of CeraVe
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

CeraVe CeraVe Moisturizing Lotion and Cleanser: A Game-Changer for My Skin!

I bought the moisturizing lotion and cleanser from CeraVe and I gotta say, I don't think I'll ever switch to another brand! My skin has been feeling amazing ever since I started using these products. They last a really long time and they don't cost an arm and a leg, which is a huge plus! I always tell my buddies to give them a try because they're totally worth it.

Read full review of CeraVe
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

CeraVe CeraVe SA Cleanser: A Game-Changer for Acne-Prone Skin

I've been using CeraVe's SA Cleanser for over a year now and let me tell you, I'm totally hooked. I started using it 'cause of my acne and boy, oh boy, has it made a huge difference in my skin. I mean, seriously, it's like night and day. And get this, it's fragrance-free too, which is a major bonus!

I gotta say, this cleanser is the real deal. It's gentle on my skin, but it still gets the job done. I've tried so many other cleansers in the past, but none of 'em even come close to this one. It's like a superhero for my face, fighting off those pesky pimples and leaving my skin lookin' fresh and clean.

One thing I really appreciate about CeraVe is that they know what they're doin'. They've got a whole team of dermatologists behind 'em, so you know you're gettin' a product that's been carefully crafted with your skin in mind. And let me tell ya, it shows. My skin has never looked better since I started using this cleanser.

Now, I know what you're thinkin'. "But what about the price?" Well, let me tell ya, it's totally worth it. I mean, sure, you can find cheaper cleansers out there, but trust me, they ain't gonna give you the same results. This stuff is like magic in a bottle, and I'm more than happy to shell out a few extra bucks for it.

So, if you're strugglin' with acne like I was, do yourself a favor and give CeraVe's SA Cleanser a try. I promise you won't be disappointed. It's been a game-changer for me, and I know it can be for you too. Say goodbye to those pesky pimples and hello to clear, beautiful skin. Trust me, you'll thank me later.

Read full review of CeraVe
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

CeraVe Surprisingly Effective: A Must-Try Product for Smoother Skin

I never heard of this product until one day when I was lookin' for stuff online. I asked for a free sample, which didn't take too long to arrive. And let me tell ya, I was pleasantly surprised by how good this product is. After just one week of usin' it, my dry skin started feelin' smoother. I gotta say, I definitely recommend this product.

Read full review of CeraVe
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

CeraVe Effective Foaming Cleanser for Acne-Prone Skin: Controls Breakouts and Reduces Bacteria & Oil

I've always had mild to moderate acne prone skin since I was in middle school and it's been real hard to control them breakouts. I knew that a foaming cleanser would be my best option 'cause I also got combo skin. The 4% benzoyl peroxide and ceramides work deep into my skin controlling the acne within my pores. I can honestly say that i've noticed a difference when using this, but I do gotta moisturize right after to avoid dry patches 'cause this can dry out your skin. Even my dermatologist approved me to keep using this product 'cause the ingredients are real good at reducing the bacteria and oil that causes me breakouts.

Read full review of CeraVe
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

CeraVe Disappointing Experience with CERAVE Moisturizing Cream: Defective Pump and Poor Customer Support

So, I gotta tell ya, I had a pretty bad experience with this CERAVE moisturizing cream I ordered from Amazon. Like, seriously, the pump on the bottle didn't even work! Can you believe that? So basically, I got this useless product that I couldn't even use.

Naturally, I decided to give their customer support a call, 'cause I mean, come on, they gotta do something about this, right? I spent a good 25 minutes on the phone, giving them all the info they needed to fix this mess. They said they were gonna send me a voucher in the mail or by email, but guess what? Nothing ever came! Can you believe the nerve?

Now, let me tell you, this cream ain't cheap. I mean, it's pretty pricey if you ask me. And when you're shelling out that kind of dough, you expect the company to have your back, you know? But instead, they just had me going in circles, like I was on some kind of wild goose chase. Not cool, CERAVE, not cool at all.

Honestly, after this whole ordeal, I don't think I'll be ordering this product again. I mean, why would I? It's defective, it wasted a bunch of my time, and they didn't even bother to make things right. It's just not worth it, you know?

Anyway, that's my two cents. Just wanted to share my experience with you all. Oh, and in case you're wondering, my email is ***@aol.com. Yeah, I know, AOL, old school, right? But hey, it gets the job done.

Read full review of CeraVe
Hide full review

Is CeraVe legit?

Our conclusion: CeraVe stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights CeraVe's reputation as a trustworthy leader in their field. Customers can rely on CeraVe's services, assured they're dealing with a highly reputable and fully legitimate company.

CeraVe earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

CeraVe has received 7 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

CeraVe has claimed the domain name for cerave.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Cerave.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Cerave.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

CeraVe as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

We looked up CeraVe and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Cerave.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

About CeraVe

Screenshot CeraVe
CeraVe is a renowned skincare brand that has gained a strong reputation for its high-quality and effective products. With a focus on developing skincare solutions that are both gentle and effective, CeraVe has become a trusted name in the industry.

One of the key factors that sets CeraVe apart is its commitment to using dermatologist-recommended ingredients. The brand understands the importance of formulating products that are safe and beneficial for all skin types, including sensitive skin. By incorporating ingredients such as ceramides, hyaluronic acid, and niacinamide, CeraVe products work to restore and strengthen the skin's natural barrier, resulting in healthier and more radiant-looking skin.

CeraVe's product range covers a wide variety of skincare needs, including cleansers, moisturizers, serums, and sunscreens. Each product is carefully formulated to address specific concerns, such as dryness, acne, or aging. Whether you're looking for a gentle cleanser to remove impurities without stripping the skin, a moisturizer that provides long-lasting hydration, or a sunscreen that offers broad-spectrum protection, CeraVe has a solution for you.

What sets CeraVe apart from other skincare brands is its unique MultiVesicular Emulsion (MVE) technology. This innovative delivery system allows for the controlled release of key ingredients over time, ensuring that the skin receives continuous hydration and nourishment throughout the day. This technology sets CeraVe products apart, as it provides long-lasting benefits that go beyond immediate results.

Furthermore, CeraVe products are non-comedogenic, meaning they do not clog pores. This makes them suitable for individuals with acne-prone or oily skin, as they won't contribute to breakouts. Additionally, CeraVe products are fragrance-free, making them ideal for those with sensitive skin or fragrance allergies.

CeraVe's commitment to quality and effectiveness has earned it a loyal customer base and numerous accolades within the skincare industry. Dermatologists often recommend CeraVe products to their patients, further solidifying the brand's reputation as a trusted skincare solution.

In conclusion, CeraVe is a highly reputable skincare brand that offers a wide range of products formulated with dermatologist-recommended ingredients. With a focus on gentle yet effective skincare solutions, CeraVe has become a go-to brand for individuals seeking healthier, more radiant skin. Its innovative MVE technology, non-comedogenic formulas, and fragrance-free products make it a standout choice in the skincare market.
Ratings on other sites
Trustpilot
Trustpilot
3.0
138 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. CeraVe contacts

  2. CeraVe phone numbers
    +1 03417780177
    +1 03417780177
    Click up if you have successfully reached CeraVe by calling +1 03417780177 phone number 0 0 users reported that they have successfully reached CeraVe by calling +1 03417780177 phone number Click down if you have UNsuccessfully reached CeraVe by calling +1 03417780177 phone number 0 0 users reported that they have UNsuccessfully reached CeraVe by calling +1 03417780177 phone number
  3. CeraVe social media
CeraVe Category
CeraVe is related to the Skincare category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.