The products are decent - but their service is horrendous
The products are decent - but their service is horrendous. I ordered a few thousand dollars worth of items for my new bathroom and everything arrived on time and looks good - but then the toilet starts leaking on the first flush - from underneath. I've called them repeatedly and they insist the only way to get service is by sending them an email with photos of the issue; I continue to send them emails with the description of the issue and photos and they simply ignore them. I have received not a single response. Nothing. POOR.
Be very careful of this company
Decorplanet carries some really modern and stylish vanities, sinks, toilets, etc. Beats the bog standard home depot/lowes fixtures. However, their service and willingness to stand behind what they sell is awful. We bought a toilet, a vanity, sink, faucet and a shower set. The mirror on the vanity was chipped when it arrived. When I called them, they said...
Read full review of DecorPlanet.com and 18 comments
Recent comments about DecorPlanet.com company
bathroom vanity
SYNLawn
3 reviews
Joy Mangano
14 reviews
Redline Steel
16 reviews
Potpourri Gift
4 reviews
Cheap Charlie's Trees
1 review
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!