[Resolved] Damelin Correspondence College [DCC] — unethical behaviour to get money and refusal to refund
Date: 26 February 2018
Client number - None
I wished to enrol for human resources online course to value of R8500. my company would pay R6500 and after having discussion telephonically with a Nicholas, we agreed I will pay the R2000 to allow me to enrol. Since end Feb I have struggled to get the necessary support so I can pay the R6500 via the enrolment tab. We arranged that a 'voucher" for the R2000 will be given to allow the system to accept the R6500. to date it has not been resolved! Several e-mails, false promises, threats about alleged terms of conditions discussed and communicated. All I wish to do is better myself and educate myself but this is really de-motivating.
Since Damelin is only interested in taking my money but not supproting me with my education, I want the amount of R2000 refunded immediately. If not possible, issue me with a voucher code so I can enrol and start my future.
Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.
Damelin Correspondence College [DCC] Customer Care's Response · Apr 12, 2018
We do apologise for all the inconvenience caused to you. Kindly provide your name, surname, contact details and student number so that we can get you urgent assistance in resolving your query.
Looking forward to hearing from you.
Damelin Correspondence College
More Damelin Correspondence College [DCC] Complaints & Reviews
- Damelin College - refund 
- Damelin - degree 
- Damelin College - very poor service 
- Damelin - no servie/ refund 
- Damelin Correspondence College - I am paying good money for a service that I just am not getting
- Damelin Correspondence College [DCC] - icb - bookkeeping to trial balance course
- Damelin Durban City - service from staff
- Damelin Correspondence College [DCC] - refusal to pay refund 
- Damelin Correspondence College [DCC] - results
- [Resolved] Damelin Correspondence College [DCC] - my matric