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1.2 44 Reviews

Daily Steals Complaints Summary

2 Resolved
42 Unresolved
Our verdict: If considering services from Daily Steals with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Daily Steals reviews & complaints 44

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J
2:05 pm EDT

Daily Steals Products Never Received and Being Taking Advantage of my Money!

This company is the biggest Rip off they Steal from People and get away with it! I live on a fixes income and the items I buy I would expect to get! Not from this company I called them I emailed them several times with no response then they tell me to call my credit card company to file a dispute which I did and after all my porch, driveway, front door, front yard camera proof and all the emails proofs I get an answer from my Credit Card which is My Debit Card Company that they have a policy in place that they aren't liable for and no refunds will be issued to do the clause they have in place! So they take your money and provide you with no products you order and it's their playing field and we all lose! PLEASE DON"T EVER BUY FROM THIS COMPANY! I will send out numerous complaints possible with ever Consumer Bureau Possible out there to help the hard working and fixed income Families out there being Ripped Off from this So Called Cheap Unbelievable Deals! Which they call Deal Steals! They differently Steal The Deal!

Desired outcome: I want a refund of the items that were not received that's all. Fair and honest Stop Ripping People Off I found the Site were there a are listed hundreds of who want what's fair and owned to them!

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8:49 pm EDT
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Daily Steals Sending of a different hair clipper than advertised

Ordered a hair clipper (BaByliss FX870BN) that was supposed to come with assessories including 8 guides for depth control while cutting hair. Received the shipment in good time. Opened it up and tried it out. Worked great. Went to use a guide, but it wasn't there. Reported the missing guides. They claimed that they'll look into it and get back with me. They didn't. I reached out to them again and someone got back to me with a return label stating:

"Upon successful receipt and inspection of your return, your missing item will be shipped.

Please let me know if you have any questions."

I had to point out to them that without the clippers, I did not need the guides.

They finally asked if I wanted $10 credit to apply to the missing guides. I accepted to put the ordeal behind me. So I shopped around for guides to fit the model number that I referenced from my purchase receipt. Ordered them, and they didn't fit. Looking into it, they sent me a totally different model number (BaByliss FX787S) altogether. A clipper that is meant for trimming only and does not accept any guides. I notified them of this (just after I had to remind them to refund me my $10) and told them to hold off on the refund after all. I want to return the entire product. They told me that since I used it, that that was no longer an option. They then closed the support ticket (the only way I could communicate with them as they never returned an re; email).

They had no idea what they listed, and what they sent. That wouldn't be that big of a deal if their customer service was up to par. It isn't. A frustrating experience altogether.

Desired outcome: I want to return the clippers and get a full refund. They were not the clipper that I ordered!

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M
12:07 am EST
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Daily Steals Nintendo switch oled

I have tried calling, emailing, Facebook and submitting tickets. No one responds. Recieved wrong item. Want to return and get refund. I have attached pictures. I will not stop until this gets resolved and will take legal action. The item I ordered cost $544. I am furious. I have attached pictures. I want a response now. B
[protected]@hotmail.com

Desired outcome: Return and refund

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Is Daily Steals legit?

Our verdict: Through its investigations, Complaints Board highlights Daily Steals with moderate legitimacy concerns, advising potential users to proceed with caution. The advice underscores the importance of meticulous review of Daily Steals's practices before engagement.

Daily Steals earns 36% level of Trustworthiness

Moderate Trust Alert: Complaints board rates Daily Steals at 36%. Read reviews and beware of negative issues before engaging.

Daily Steals protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

However ComplaintsBoard has detected that:

  • We found clear and detailed contact information for Daily Steals. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
  • Dailysteals.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Dailysteals.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
  • Dailysteals.com you are considering visiting, which is associated with Daily Steals, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
  • Daily Steals as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
  • Several positive reviews for Daily Steals have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
  • Daily Steals website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
  • This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
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4:00 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Daily Steals Dell Desktop computer w/monitor

There was no incident, we ordered a Dell Celeron-N2840 2.16 GHz 4GB desktop computer the beginning of September. We also order a google chrome ll P22T 3120 on the same order. The check cleared the bank on 9/8/21. The desktop computer would not come on when my husband plugged in it. He tried all the things he was asked to try by the people at Daily Steals and it would not work. He was given permission to return it. The computer has been back at Daily Steals since the end of September. We have been trying to get the money back from them since that time and all they say is we need your order #. I did not receive an order # when I ordered these computers. My name is Maureen Crawford. I live at 1378 Satterfield Rd., Greer, SC 29651. We are asking for help in getting our money back for this computer. Thank you.

Desired outcome: Get a refund for the money we paid for the desktop computer

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Update by Truist
Dec 07, 2021 4:01 pm EST

We would like to get a refund for a computer we ordered and it would not work. I found an order # perhaps this is what they need. The number is 6104303.

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B
10:16 pm EST

Daily Steals Xbox elite 2 controller

Purchased an Xbox elite 2 controller as a Christmas gift. It came in a clearly damaged box, dented corners, carvings on box, scratches and it appears to be taped closed not by the factory. I can't give this as a gift. It looks awful. Especially if it is used and repackaged. I only asked for a refund due to the condition of the box. It is unopened and I want to return it hassle free as advertised.
Well it's not hassle free returns after all. No phone number to call. You have to email. They responded 2 whole days later with "send us photos. We have to investigate ". I did just that without saying a word. They responded with "we will find a resolution within 48 hours keep in mind we are closed weekends and holiday". It's two days before thanksgiving…
Resolution? I'm asking for a refund of an unopened product I purchased. Why am I being put through a hassle? Amazon doesn't give you the run around. Best Buy doesn't interrogate you. Costco welcomes returns. The list goes on. Why would anyone ever purchase anything from a company with these unfair deceptive practices? Read more reviews before making a purchase. It's just a huge hassle. I'm sorry I ever stumbled upon their website. First time last time customer here. Big mistake

Desired outcome: Refund

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D
3:27 pm EDT

Daily Steals postage stamps

I ordered postage stamps today (Sept 22 2021) and was not aware that tax was going to be added to the order before I had a chance to review the order.

I would not have placed the order if I had know about the tax ahead of time.

Also tried to call customer service and there is no phone number...why is that?

Not off to a good start.

Don Luenebrink

818.292.5793

Desired outcome: cancel order

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3:53 pm EDT
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Daily Steals 2rolls of 100 stamps

On august 6, 2021 I ordered 2 rolls of forever stamps and I forgot to put the code (stamps05) down and when I realized it was too late.I replied and received a email that said you were closed for the weekend and not to reply again and you would contact me. you haven't done so. I called your phone number and of course I couldn, t speak to anyone. In the interim you charged me $105.98 for the 2 rolls of stamps. I would like to have you credit the $10 discount to my visa. my order number is 3392886 and tracking number is 9400111108435861634799. my phone number is [protected] and my email is [protected]@aol.com waiting to hear from you in a timely manner, roberta weiss I would like to remain a customer of Daily Steals. thank you

Desired outcome: credit on visa for $10

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D
4:34 pm EDT

Daily Steals Surface Pro 5

Daily Steals

On July 14, 2021 I contacted them to inform them that a Surface Pro 5 that I ordered was defective. It would not turn on or charge. I paid through Paypal and funds where taken from my bank account.

Order Number: 3362863
RMA Number:
I received the Surface Pro but it won't hold a charge. Left it charging for 2 hours, still no charge. Cable is fine. Please advise to return item. Thanks.

They sent me an RMA so could return it. I did and they received it. They responded:
Melvin (Daily Steals)
Jul 21, 2021, 11:19 EDT

Hello,
It looks like your return has been delivered, we should have an update for you within 3-5 business days!

On July 29, 2021 after sending an email asking why they had not refunded me. they wrote:

Hi!

I have just processed your refund for the amount of $451.38!
You will see the funds in the next few business days (it all depends on your bank or financial institution).
Please check your email for confirmation and let me know if there is anything else I can do!

Thank you!

On August 5, I emailed again asking for my refund.

They answered:

Melvin (Daily Steals)
Aug 6, 2021, 10:14 EDT

"Hi Edgar,

Yes, we already refunded the order back in your original payment method. The refund would reflect within 3-7 business days depending on your bank. You may call your bank to check out the refund.

Thank you"

My bank shows nothing. Upon checking their web, they have given me store credit for the amount. I have emailed them numerous times to ask them to refund to my paypal account and they keep repeating the same thing. I have filed a dispute through Paypal and no response yet. However, Paypal shows a different company that drew the accounts and not Daily Steals so I have no idea how this will turn out.
This is not acceptable and it's a scam. My funds should have been returned by now.

Desired outcome: Refund

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7:12 pm EDT
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Daily Steals Beats headphones

I ordered a pair of headphones (order #2927915DS ). When they arrived (5 days ago) there was no receipt or return instructions in case I needed to return them.

I sent several (a dozen or so) emails to [protected]@daily steals, as is instructed on their website.

All I received were the same canned response, twice. "We'll consult our return team and get back to you"

No response.

Now, since they're so untrustworthy and flaky, at this point I would not trust them to receive the item(should I ever receive return instructions!) and issue my refund.

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12:50 pm EDT

Daily Steals The sound for phone calls could not be heard & the sound volume control would not work

I purchased a Samsung Galaxy S10e on 3/18/2020 (order# 2744592DS). The sound for phone calls could not be heard & the soiund volume control would not work. I submitted a refund request on 3/25/2020. I was told to return the phone for a full refund on 3/25/2020. I waited 3 days for a Tracking# and then mailed the phone by USPS on 3/28/2020. It was recieved by Daily Steals on 3/30/2020 per USPS. Daily Steals has continued emailing me since then with delaying emails but not crediting my credit card. Please help.

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R
5:29 pm EDT

Daily Steals Ray ban sunglasses order

I was looking for ray ban sunglasses and when I went to order the item, I wS automatically directed to an email that said 10% discount on your first order! When I went to use it, I was not able to use this code! So i reached out to Daily Steals and they said it was only for specific glasses! I wish they would have disclosed that prior to entering my email address!
I have never used Daily steals before and am very disappointed! Had I known I would have continued looking around!
I cannot say much about the product as I have not received them yet! I did ask them why they were being sold as such a discount and if they were knock off! I did not receive a response to my inquiry !
Thanks
Audrey

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S
11:33 am EDT

Daily Steals sally hansen 10 pack nail polish

Order placed and paid for on June 1, 2019 via PayPal in the amount of $19.07. I made the purchase as a guest so I do not have an account. I've contacted Daily Steals three times for order status...no response. I've already provided the info I have...transaction ID# as well as the invoice ID#. I have my credit card statement which I can provide if needed.

Thank you,

Stefanie Trump

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Update by Stefanie2
Jun 12, 2019 11:33 am EDT

Product not received, company refuses to respond to my emails regarding status of order

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E
8:33 am EDT

Daily Steals blu phone

There was an advertisement about a BLU phone on BLU Facebook page been sold by dailysteals. I ordered the phone and they jumped at my money and said order was completed, few hours later I received an email that order was cancelled. I couldn't get a refund nor the phone. I wrote then over and over and again but they only said it was a promotion and the money cut from my card didn't go to their account. It's about 2 years and I can't get any information from them.

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3:11 pm EDT

Daily Steals (supposed to be) genuine leather shoulder bags

Daily STEALS is right! You stealing my money! I tried to order 1 (supposed to be) genuine leather bag at $19.95... the order was charged 2x an I was shipped out 2 manmade fiber shoulder bags with genuine leather tags on them...worth $2 each but you charged $19.99 + $19.99... almost $40. For what amounts to 2 brown plastic purses with genuine leather tags... I ordered through Facebook, I'm Willow Field and in not happy!

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K
9:30 am EDT
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Daily Steals my order for 2 pks of leggings that was pose to have 2 pair in each package for a total of 4 pairs of leggings

I made an order for these items on Sept 5th and my money was taken out and I got an email saying that my order had been shipped and they gave me a tracking # an I checked that no. an it said it was still in Riverside California. So I called the USPS and gave them my #, they said a shipping label has been made but not got the order yet AMNT TO 23.98

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11:38 am EDT

Daily Steals low quality product, even lower quality customer service. (gamo air rifle)

May 1, 2018 I purchase a refurbished pellet rifle from DS, receive email next day that it had shipped FedEx SmartPost(snail mail), the item arrived on May 10, the factory cardboard box had been turned inside out so it was just plain brown on the outside, you could see where the box had been busted in several areas, when I picked it up off the porch, you could feel the rifle shifting around inside the box, I opened the box to notice there was no packing material inside the box, just the pellet rifle inside a clear plastic bag. The rear sight was broken off and the 3x9x40 scope was not even in the box. I emailed customer [protected]@dailysteals.com almost immediately(Thursday 5/10/18), to inform them of the issues I have with my order. On Friday 5/11, I get an email from "Dennis" with daily steals, he is very polite in his email and has included a link to a form I have to fill out in order to return the damaged item I received and tells me that it takes between 0-3 business days to complete the request . I filled out the form as requested, didn't receive any response from DS, on Monday (5/14) I email "Dennis" to inquire about the status of my return, he responds that I still need to fill out the return form, which I did for the second time and emailed him that I had done so, it is now Tuesday (5/15) afternoon and I still have not received a return authorization from dailySteals. Now I feel I must file a claim with Paypal in order to receive my refund. My first and ONLY transaction with Dailysteals.com BUYER BEWARE

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N
7:24 am EST

Daily Steals product not delivered

I purchase pair of belt from them on 24th Nov 2017, they emailed me with shipping information, shipping was updated till 30th Nov that my product was out for delivery, and then suddenly no update, last update states "There are no updates". Item was never delivered also tracking is not updated for 5 days. I tried to contact DailySteals.com support, they do not have a phone number to call, only email, I sent them couple of emails but they are not replying to my emails. I am now feeling like I am robbed. but looks like am not alone robbed by them.

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4:47 am EST

Daily Steals They robbed me

This company doesn't stand behind their service.
My items were never delivered. I don't the reason why.
Custome service refused to take responsibility for this and blamed the delivery service. I was advised to call USPS and resolve this issue.
I did. The USPS representative said they never got any package with my address and name on it, it only meant it still was at daylysteals warehouse or wherever they have all of the items. But they will never admit it. So I was just cheated and robbed.

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5:40 am EDT

Daily Steals Regarding my refund

There's something wrong with their delivery and status update.
I didn't receive my order even though the website states it has been delivered. The address is right. What might happen?
I requested a refund and didn't get any satisfying reply. What they offer is not for me. I don't want to wait one more week. Or two weeks, Or whatever you want.
I want my money because you couldn't provide a good service.

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11:59 pm EDT

Daily Steals iphone 5

Do not order from dailysteals if you actually want to receive the item! June 2017 - I ordered a refurbished smartphone on june 4th, several days later the order status hadn't been updated at all, so I emailed them to ask when the item would ship. I got an auto response about how they'll look into my question and get back to me. It's now been 8 full days since I placed the order - the item has not shipped, the order status hasn't been updated to "order ready" (Which they show as the 2nd step after "ordered"), and they've never responded to my email asking for an eta. I requested they cancel the order, which they better do.

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Phone number

+1 (305) 715-2412

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dailysteals.com

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