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CB Drug Store CVS Complaints #1722-1741
CVS

CVS review: My account has been deleted in your system

P
Author of the review
11:21 am UTC

I have been a CVS customer for 20 years or more. I was visiting your store on average 2 times per week. I have recently started to purchase my prescriptions from CVS as well. Through 11/1/2020 I received e-mails from
CVS on a daily basis.

On 11/1/2020 I visited your store. I went to the register with an approximate $55.00 purchase. I had in hand $11.00 of extra bucks rewards that I had printed on my computer. I also had sent approximately $10.00 worth of extra bucks coupons to CVS from my computer.

Unfortunately, when I got to the register, I was advised my phone number, e-mail address, and account number that ended in 8055 did not exist in your system.

I was also a (I believe it is called a Care Pass customer).

I contacted a CVS customer representative this morning to discuss this problem. She gave me the same answer "sorry you don't have an account".

Disappointed — Patricia Gennarella
Phone: [protected]
E-mail: [protected]@aol.com

Please Advise?

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  1. CVS Contacts

  2. CVS phone numbers
    +1 (401) 770-9237
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    +1 (401) 770-9811
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    +1 (401) 652-0893
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    +1 (800) 746-7287
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    +1 (888) 607-4287
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    Customer Care for CVS.com
    +1 (866) 389-2727
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    MinuteClinic assistance
    +1 (800) 742-7827
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    Prescription refill for in-store pickup
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  3. CVS emails
  4. CVS address
    One CVS Drive, Woonsocket, Colorado, 02895, United States
  5. CVS social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 08, 2026
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CVS Category
CVS is ranked 2 among 48 companies in the Drug Store category
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