Crescent Bank & Trust review: Repossession

A lawsuit is coming there way very soon and the tow company they used as well. I was only 15 days late and got my car repossessed today and they put not only me but my son in a dangerous situation. I pulled up to my dad’s driveway and as soon as I pulled up there was a tow truck that reversed right in front of me so I reversed because I didn’t know what was going on. I was occupied in the car with my 2 year old son. My car was still on and in reverse when the tow truck guy literally lifted my car with us in it. I had no idea what was going on until he got out the car and told me he was from crescent bank to repossess my car. I was only 15 days late. I then called the loan company and informed them what was happening and they were no help at all. I had already made a payment not too long ago to get me caught up. As of now I own 906. The agent couldn’t even give me a balance nor a supervisor so I called the police. When the police arrived they then lowered my car and I believe detached the lift. The cops advised that this was a civil matter and there was nothing they could do. My only concern in that not only was I put in danger but also my 2 year old son. They then lied and said they didn’t know I was in the car. Which they did because they did it as soon as I pulled up. It wasn’t even a split second and I also have family witnesses as well. This loan company is the WORST! And I mean the WORST! Disgusting and unprofessional! Do not use these loan sharks ever!