Credit Value
complaints

I was under the understanding that I was applying for a loan, over a year ago in 2022. I kept noticing that I was having NSF charges on my bank account and was unaware where this was coming from, as I investigated further I came to THE realization that it was coming from a company called credit value which they were debiting $18.99 out of my bank account each month and I would end up with an NSF charge of $40 every month as well on top of the $18.99 payment that they were debiting out of my account. I cannot keep affording to pay the NSF fees Of $40, I have tried to contact them they have no contact info no nothing please help

I started noticing for real in the last 2 months the charge that just kept coming up credit value. I thought it was maybe a convenience store that I did business with but I have now found 17 charges for $18.99 over the last 4 months. I have never heard of these people but I do do business with a payday loan company and that seems to be the issue. You know this kind of stuff has got to stop. These people are making enough money already most of the time. They're not even licensed lenders and I mean it just is taking advantage. The reason I noticed it tonight is because they put me in an overdraft position and my checks are going to bounce. This has got to stop. This is way too much money to be taking from people on a regular basis. I don't know who they are or where they are but they have not got my permission to take anything from my account and I'm demanding it back or I'm contacting the authorities. Actually I'm going to file a complaint with the ministry anyway.

Absolutely disgusting "company." They prey on people who are in a financially desperate situation. They claim they send you a contract and that you agree. I did not provide my signature or authorize my account to be debited a fee, They have been taking money from my account even after I asked them to stop and reported them. Their website is also reported as blacklisted and a known phishing site. They laugh at you when you call in a panic. They don't care that they cost people NSF fee with the bank. They know what they're doing is wrong. I had applied for a loan with them and was denied AND NO WHERE in the fine print did I agree to have $18.99 from me every few days. What they are doing is illegal.

I just noticed in my bank account that 18.99 had been taken out twice this month with both costing me NSF charges. I called the company and talked to one of their un helpful customer service reps who informed me that I had 2 accounts. I tried to get across to him on what reason would i have taken out 2 accounts to do the exact same thing and he tried to put the blame on me. I again said to him that why would I do this and basically throw $20 away every month, He continued to blame me so i told him I wanted both accounts closed immediately, that they do not take any more funds out of my account. I believe that this is fraudulent activity by this company and would really like it investigated.

I have never heard of this company and you guy took money out of my account. You guys need to reverse this transaction and give me the nsf charge I am going to receive. You should be ashamed of your self , what makes you think it’s okay to go into peoples accounts and take money . Scam scam scam that’s all I’m going to say . I don’t even know how you got my information to begin with

You guys have been taking 18.99 from Mt account for the past 3 months an more every week to 2 weeks taking money I don't have u have never signer up to you guys an

Want all my money reveresed an sent back right away

You guys are fraud

From July to now

18.99 charged every 2 to 1 week

You have my card information I called the bank that is fraud an so are you guys

I want my money back all

I by no means signed up for any services with you guys and I am being charged $18.99. I checked my bank account today and noticed a charge for Credit value bpy and I said what is that? I googled it and it brought me here. I would like this illegal transaction transferred back to me and the account canceled as I did not open or give permission to access my banking Information.

I have not subscribed to your service, nor was I made aware of any payments coming from my account to you via email, phone or any other communication messages. I am not sure how you got access to my banking information, but I have filed a complaint and initiated an investigation into this with my bank regarding this matter. I have also made a complaint to the better business bureau as well as the Ontario ombudsman. This can be rectified by simply returning the amount of $18.99 for which you illegally withdrew from banking account. I also request that you cease and desist with any further and future payments. Please ensure that this is completed promptly so I can advise all parties that this issue has been rectified. Otherwise, I will commence with the actions above as well as any other legal means necessary.

Scammers. Have been taking $18.99 out of my account without authorization every 2 weeks since July. Unethical practices and deceptive service description. I want all charges reversed and to be removed completely from this company’s files and contacts.

Shame on you

In a time when people are having a hard time with the cost of living and inflation, you rip people off of their hard earned money.

I hope you get shut down and the police do a full investigation into your manipulative business practices

Under no circumstances did I agree to the payments being taken out every week.i was looking online for a loan and applied through credit value.was declined for a loan and now see $18.99 coming out of my account every week.cannot afford this.would like my money back.have not gotten any response from them either by email or phone I have incurred several NSF charges from my bank as a result

I was charged 18.99 on my account and not signed anything contracts and have not authorized payment to be withdrawn from my bank account especially from my business account. I want my money back. I did not sign up for anything nor have I even heard about this company. Scammers! Give me my money back! Going to my bank and making sure this company doesn’t get another dollar from me

back in march I was looking for an online personal loan, I found credit value and the person I spoke with on the phone did mention the rent reporting which I respectfully declined as I needed to make rent and not get roped into another bill. I signed some papers and then I was told I dont qualify for a loan. Couple months later I notice 18.99 coming out of my account every week. I have tried reaching out to the company with no response. Better Business Bereua reached out on my behalf also with no response. I read the "contract" in my email that i signed unknowing to what it fully was thinking it was to get aproved for a loan. anyways the guys are scammers and Im just looking for my money back. cheers.

Hi so I have never actually physically myself signed up for refit value but I have them taking multiple payments from my bank account un authorized by me twice. They all of the sudden had shown up out of no where and I am very in happy with this. I don’t use their services nor would I ever pay 18.99 a week for something I don’t ever need in my life either.

Hi, I was lookkng for a payday loan as I was in need of some emergency cash.

I signed up expecting a pre approval for a loan. But got charged instead.

But I haven't recieve any confirmation and or email about the charges and fees.

I have sent an email requesting for a membership cancellation.

I don't expect a refund I just need to cancel my membership

I cancelled this back in Feb but noticed I'm still after all this time still being charged for this service that I initially thought was for a payday loan. I'm emailed many times and still getting charged and it taking all my money I usually put into savings away now.

Attached is a screen shot of the initial cancellation email from feb.

So not.only was I wrongfully told way I was signing for I be also been taken for hundreds of dollars.and for a single mom with 3 kids and no help at all elsewhere it means a lot to have that much go out of my income.

Hi I thought I was applying for a payday loan and thought the *** charge they take weekly was a separate service. No kne calls me back or emails me back. There is no account I can sign into to cancel my apparent membership. This guy is taking advantage of people with poor credit that cant afford to make these payments in the first place. I would like confirmation my account is cancelled and to be refunded the *** a week they take. Secondly they claim 24 hour 7 days a week service and no one ever answers the phone or replys to emails. I believe this business should be shut down as they are taking advantage of people and are not even providing the service they claim which is 24/7 days a week support however *** answers the oh e or responds ever thats not 24/7 support Here is the link to the *** website https://creditvalue.ca/

The week of July 4, 2022 I was desperately seeking a short term loan due to an emergency. I applied several places. This company somehow got my banking information from another loan company or tricked me into this service through a third party, as today, $18.99 was taken from my account. I have received zero communication from this company, nor have I received any sort of receipt. They are clearly a shady company because if you search for the agreement in *** it clearly states no refunds and 30 days are required to cancel service that I guarantee, most customers did not intend to be customers. This means that they will potentially *** at least 3 more weekly payments out of me if they even do desist debiting my account. I may have to resort to a stop payment at my bank. I have no supporting documents as I have not been in contact by this company.

On September 5th I applied for a loan with the company Credit Value. I received an email from them welcoming me to the company and that I had further steps to take to finialize. I did not complete these steps nor did I sign any sort of contract.Today I look at my bank statement and see that $18.99 has been taken out of my account from credit value. I had call my bank to find out what this charge was, and had my account locked and card cancelled due to believing this to be a *** charge. I called the company and left a message, received a call back finally and was informed that by applying I agreed to this weekly fee yet it was stated nowhere on their website. I asked for my account to be deleted and refunded as no service was provided and was denied. I asked to speak with a manager regarding a refund, and was told I would be called back and have received no such call.

This company does false advertising, I was looking for a pay day loan, filled out all the necessary paperwork and then all of a sudden they start debiting *** from my account on Sept 3/21, Sept 10/21 which went NSF and costed me more money, Sept 17/21. How do they expect me to afford this when I was trying to seek help from them! They put my family in more distress than we already are. Company is a major *** if you read all the reviews, Im not the first person this company has done this to. False advertising should be illegal and I feel this company needs to make things right with everyone who files a complaint. Better yet be shut down completely. Not only has this company lost a lot of peoples distrust but it has ruined the reputation of other legitimate companies. I hope they agree to refund the $*** x 2 and my NSF fee of $45, then they need to change their advertising if they want any respect! Shame on you Credit Value!