The complaint has been investigated and
resolved to the customer's satisfactionResolved Credit Collection Services — Letter of Satisfaction
resolved to the customer's satisfaction
I had a debt that had arisen out of unpaid damages from an automobile accident. I had established a payment plan and fell behind in payment. My driver's license was suspended as a result. I then paid the debt IN FULL in the beginning of March 2009 and I am still waiting to receive a "Letter of Satisfaction" that is needed in order to have my license reinstated. The customer services reps. tell me it could be another 30-45 days before I can get that "Letter of Satisfaction". It amazes me how quickly CCS was to put a hold on my driver's license when I missed a payment, but it has taken them over a month since the check has cleared my bank for them to get me the document that I need to be reinstated!!!