Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Online Learning Platforms Course Hero Withdraw my earnings
Course Hero

Course Hero review: Withdraw my earnings 1

K
Author of the review
4:36 am EST
Review updated:
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Attached are the photos that clearly demonstrate my attempts to seek assistance through emails. Despite their assurances of unlocking my account, I have been unable to withdraw my earnings. Furthermore, they provided a deadline of December 31, 2023, for the withdrawal, yet I have not received any funds up until now. It is crucial for me to access my earnings. Please kindly request assistance in withdrawing my hard-earned money. This matter has been causing me significant distress for the past month. Despite entering my number accurately, I encountered difficulties in completing the withdrawal process. If the issue does not originate on your end, please provide me with the appropriate contact information to address this matter.

This matter has been causing me significant distress for the past month. Despite entering my number accurately, I encountered difficulties in completing the withdrawal process. If the issue does not originate on your end, please provide me with the appropriate contact information to address this matter.

I just want to withdraw my money.

Claimed loss: $319

Confidential Information Hidden: This section contains confidential information visible to verified Course Hero representatives only. If you are affiliated with Course Hero, please claim your business to access these details.

Course Hero - Withdraw my earnings - Photo 1
Course Hero - Withdraw my earnings - Photo 2
Course Hero - Withdraw my earnings - Photo 3
Course Hero - Withdraw my earnings - Photo 4
Course Hero - Withdraw my earnings - Photo 5
View 0 more photos
Course Hero response
Jan 17, 2024 5:52 pm EST
Course Hero customer support contacts
Phone numbers

+1 (888) 634-9397

+1 (650) 454-0742

Address

1400 Seaport Blvd., Building B, 2nd Floor, Redwood City, CA, 94063, US

Website

www.coursehero.com

File a complaint Write a review
View all Course Hero contacts
Hello,

Thank you for contacting us through Complaints Board. I can understand your frustration regarding the issues with your Tutor account. We see based on our records and your screen shots provided that your request has been received and is being handled by our Tutor support team. If you need anything further please reach out to the support team directly by replying to the emails you already received and they will assist you as expeditiously as possible.

All the best,

Customer Support.
Resolved

This complaint has been resolved automatically due to user's inactivity.

More
Send message
Copy link
Report
1 comments
Add a comment
K
K
KyleTS
US
1 comments
Send a message
Jan 31, 2024 3:23 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I still didn't get my money back; I couldn't withdraw

More
Copy link
Report

More Course Hero reviews & complaints

Course Hero - Remove documents in my course hero account 34
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Course Hero - Can’t access to my account with course hero app - can’t use my tutors questions - my unlocks dispaear without an explication 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Course Hero - Bad request error while login 36
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Course Hero - Unauthorized charges 196
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Course Hero - Tutor payment 12
Course Hero - Log in account 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Course Hero - Tutor's account help
Course Hero - Delete uploaded documents 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Course Hero - Art 225 index 7749
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Course Hero - I am complaining about tutor account temperorily disabling.
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all Course Hero reviews and complaints

  1. Course Hero Contacts

  2. Course Hero phone numbers
    +1 (888) 634-9397
    +1 (888) 634-9397
    Click up if you have successfully reached Course Hero by calling +1 (888) 634-9397 phone number 0 0 users reported that they have successfully reached Course Hero by calling +1 (888) 634-9397 phone number Click down if you have unsuccessfully reached Course Hero by calling +1 (888) 634-9397 phone number 0 0 users reported that they have UNsuccessfully reached Course Hero by calling +1 (888) 634-9397 phone number
    Media Contact
    +1 (650) 454-0742
    +1 (650) 454-0742
    Click up if you have successfully reached Course Hero by calling +1 (650) 454-0742 phone number 0 0 users reported that they have successfully reached Course Hero by calling +1 (650) 454-0742 phone number Click down if you have unsuccessfully reached Course Hero by calling +1 (650) 454-0742 phone number 0 0 users reported that they have UNsuccessfully reached Course Hero by calling +1 (650) 454-0742 phone number
    Chief Operating
  3. Course Hero emails
  4. Course Hero address
    1400 Seaport Blvd., Building B, 2nd Floor, Redwood City, California, 94063, United States
  5. Course Hero social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 03, 2025
  7. View all Course Hero contacts
Course Hero Category
Course Hero is ranked 10 among 256 companies in the Online Learning Platforms category
#08 Study.com Study.com #09 Prodigy Prodigy #10 Course Hero Course Hero #11 Codecademy Codecademy #12 Brainly Brainly

Most discussed Course Hero complaints

My tutor Acount
4
(opinions to this review)
 Unfair treatment in account verification process
3
(opinions to this review)
 Banned from withdrawing my earnings
3
(opinions to this review)
 Tutor account and funds
2
(opinions to this review)
 Urgent complaint regarding blocked phone number and inability to withdraw funds
2
(opinions to this review)
Course Hero Alternatives
Playground 2 reviews FunBrain 2 reviews MobyMax 1 review Assignment Ace 1 review ProfessorsDen 7 reviews