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CB Glasses and Lenses CooperVision Complaints #22-41
CooperVision

CooperVision review: Rebate scam

T
Author of the review
11:41 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
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After receiving a virtual card for the contact rebates, and not being able to use the rebate card on purchases at a known legitimate business, I did not reattempt to use the card until I decided to check the balance one day to find that all of the rebate money had been spent on unauthorized purchases I did not make. I spent 3 hours on the phone to be told to fill out a dispute form to reiterate the fact that I made zero purchases with the virtual rebate card, to probably never see the $40 from a contact rebate that they decided sending a physical hard card would be too complicated.

CooperVision response
Dec 29, 2020 12:47 pm UTC
CooperVision customer support contacts
Phone numbers

8800 200 7744

+1 (855) 526-6737

Address

6140 Stoneridge Mall Road, Suite 590, Pleasanton, CA, 94588-3772, US

Website

coopervision.com

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Hello Theresa, Thank you for reaching out to us and your purchase of CooperVision lenses. We want to help. Please send an email to info@coopervision.com with details so we can contact the card issuer on your behalf. Please include your Reference Id if you have it handy.
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  1. CooperVision Contacts

  2. CooperVision phone numbers
    8800 200 7744
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    Russia
    +1 (855) 526-6737
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    USA and Canada
    +49 607 1305
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    +420 239 016 811
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    +31 183 406 080
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    Netherlands
    +351 800 263 263
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    Portugal
    +421 268 622 156
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    Slovakia
    +41 842 266 737
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    Switzerland
    +852 37 180 699
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    Hong Kong
    +81 367 795 200
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    Japan
    +60 320 808 488
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    Malaysia
    +65 63 041 888
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    Singapore
    +82 805 405 401
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    South Korea
    +886 221 812 222
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  3. CooperVision emails
  4. CooperVision address
    6140 Stoneridge Mall Road, Suite 590, Pleasanton, California, 94588-3772, United States
  5. CooperVision social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 05, 2026
  7. View all CooperVision contacts
CooperVision Category
CooperVision is ranked 13 among 62 companies in the Glasses and Lenses category
#11 Bauch & Lomb Bauch & Lomb #12 Visionworks of America Visionworks of America #13 CooperVision CooperVision #14 GlassesShop GlassesShop #15 Pearle Vision Pearle Vision
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