CB Glasses and Lenses CooperVision Complaints #22-41

CooperVision review: Rebate scam

Theresa Moy of Richmond, US

Dec 18, 2020 11:41 pm UTC

Resolved

Replied

After receiving a virtual card for the contact rebates, and not being able to use the rebate card on purchases at a known legitimate business, I did not reattempt to use the card until I decided to check the balance one day to find that all of the rebate money had been spent on unauthorized purchases I did not make. I spent 3 hours on the phone to be told to fill out a dispute form to reiterate the fact that I made zero purchases with the virtual rebate card, to probably never see the $40 from a contact rebate that they decided sending a physical hard card would be too complicated.

CooperVision response

Dec 29, 2020 12:47 pm UTC

CooperVision customer support contacts

Phone numbers

8800 200 7744

+1 (855) 526-6737

Address

6140 Stoneridge Mall Road, Suite 590, Pleasanton, CA, 94588-3772, US

Website

coopervision.com

File a complaint Write a review

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Hello Theresa, Thank you for reaching out to us and your purchase of CooperVision lenses. We want to help. Please send an email to info@coopervision.com with details so we can contact the card issuer on your behalf. Please include your Reference Id if you have it handy.

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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CooperVision Contacts

CooperVision phone numbers

8800 200 7744

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100%
Confidence score

Russia

+1 (855) 526-6737

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USA and Canada

+49 607 1305

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100%
Confidence score

Austria & Germany

+420 239 016 811

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100%
Confidence score

Czech Republic

+31 183 406 080

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100%
Confidence score

Netherlands

+351 800 263 263

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100%
Confidence score

Portugal

+421 268 622 156

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100%
Confidence score

Slovakia

+41 842 266 737

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100%
Confidence score

Switzerland

+852 37 180 699

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100%
Confidence score

Hong Kong

+81 367 795 200

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100%
Confidence score

Japan

+60 320 808 488

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100%
Confidence score

Malaysia

+65 63 041 888

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100%
Confidence score

Singapore

+82 805 405 401

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100%
Confidence score

South Korea

+886 221 812 222

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100%
Confidence score

Taiwan

More phone numbers

CooperVision emails

info@coopervision.com

100%
Confidence score: 100%

Support

ariley@coopervision.com

100%
Confidence score: 100%

Support

jpalombi@coopervision.com

94%
Confidence score: 94%

More emails

CooperVision address

6140 Stoneridge Mall Road, Suite 590, Pleasanton, California, 94588-3772, United States

CooperVision social media
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Oct 18, 2026
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