CB Footwear Converse Complaints #2-21

Converse review: Poor customer service

Deirdre Hicks of US

Jun 08, 2026 1:11 pm UTC

Verified customer

Featured review

I was visiting Boston on a work trip and was dining at the Night Shift Brewery next to the Converse Lovejoy Wharf store, June 5, 2026. I happened to be wearing my Chuck Taylors that day and was interested in purchasing another pair. I spotted 2 colors that I wanted and was going to purchase both. Not one salesman acknowledged me. I was standing there for quite a while waiting for someone to say something. They waited on everyone else. When one salesman was finished with his customers, he went by the register and never looked my way. I was completely ignored.

Desired outcome: I would like an apology and training for your salespersons to be more attentive to customers that walk in the store. They lost a sale that day.

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+1 (800) 428-2667

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+44 20 8962 1440

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1 Lovejoy Wharf, Boston, Massachusetts, 02114-2114, United States

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Jun 09, 2026
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