The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Continental Warranty — They are out of business and taking unauthorized funds from mybank account.

Continental Warranty has gone out of business, they sold my contract to some other company and this company has been making unauthorized debits from my Bank account.

I requested my money back and they are telling me that, I had the first 30 days to get a refund.

I've paid one year for this coverage, which totals around $700.00 and they are to keep all of my money, I don't think so.

Responses

  • Ch
    Cherry Babcock Jul 06, 2009

    I bought a warranty with Continental in July of 2004. Fortunately, I never had to use the coverage but I had a Guaranteed Price Refund Certificate with them that supposedly, if I met all the criteria would get $1, 748.00 of the premium I had paid in. In August of 2008 it was time for me to get my refund and I faxed all the information and documents they claimed I needed to get my refund. I called them every month or so and got the run around every time. Now, in July of 2009, I find out they've gone out of business and the whole company is a scam. I would warn anybody, DO NOT BUY AN EXTENDED WARRANTY FROM ANYONE ON YOUR CAR. I agree with the post before me. Save money for repairs and take care of it yourself.

    0 Votes
  • Mi
    Mike Apr 16, 2009

    Trying to cancel mine now, I used a credit card for automatic payments and had to cancel my card. NEVER allow them to debit you bank account. This is by far the worst warranty company I have ever dealt with, they make excuses why something is not covered and do not pay the taxes or shop fees associated with the repair. Although the online covered parts are somewhat extensive in text, the actual part coverage is very limited at best. Yes, there are items covered, but there is also an excuse as to why they will not pay for the repair of that part when it breaks. Common sense does apply here, if you don't maintain your vehicle, they will not pay for anything!!! The issue here is coverage of warrantee items (or the lack of) for a well maintained vehicle. REMEMBER-----there are always loopholes and these seem to benefit the warranty companies. I say keep your money and place it in a savings account for repairs, the cost of the warranty (with deductibles, taxes and shop fees) will more often than not be more than the actual repairs over the life of the contract.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.