The complaint has been investigated and
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Resolved
Continental WarrantyScam and lies

V

2002 Ford SUV was sold 06/02/2008. Notified Continental warranty by faxing all information require based on their cancellation policy. I was informed by Ms Tereas, customer dept. that I am due a refund for $590.00 and it takes 12 weeks to process the cancellation so approx. Aug 27, 08 the check will be sent out. Emails sent to continental, certified mail sent and absolutely No response from Continental. They are one Big JOKE. I made a call to them 01/07/2009 and spoke with Mr B and he voiced how frustrated he is about refunds not going out to customers in a timely manner.

Responses

  • Sc
    ScottGriffih Sep 27, 2010
    This comment was posted by
    a verified customer
    Verified customer

    Not sure how many Continental Warranty companies there are, but the one that I have in my opinion is the biggest scam-artist going!!! I had there so-called Continental Gold plan for my 2005 Mitsubishi Outlander, and the transmission went. First they told me to go rent a car they would reimburse me $150. while my vehicle was being repaired. Well, once they realized how hard it was to get a tranny for my car, they then denied the claim, saying a leak caused the failure and the repair shop had already taken the tranny out of the vehicle! Dah, they thought it was the clutch assembly, and that was not a covered component. What were they supposed to put the tranny back in the vehicle til Continental could come and look at it! Plus it took then 5 days to even go to the shop, tying up there lift for a week!!! Fortunately for me, Bonner Chevrolet, of Kingston Pa who sold me the vehicle, stepped up to the plate and paid to have the vehicle repaired, it only took 2 months to get a tranny, lol but I got my vehicle back and all is good thanks to Bonner...NEVER EVER purchase a warranty from Continental Warranty Inc. worse company ever

    0 Votes
  • Ke
    kelly Feb 12, 2009

    I puarchased a warranty thru Continental who sold me to Great American. I bought the policy 2 years ago, and never had a problem. Continental even gave me back my $100 deductable twice when I took my car in for repairs. I guess I am one lucky customer, because of right now I have no bad comments to say. The sales guy was great. They even sold me a policy that I should not of even had for my car. I paid $2400 for $5000 policy. Sorry for all who got ripped off.

    0 Votes
  • Jt
    jtmoyer Jan 27, 2009

    I cancelled my contract in aug of 08 and am still waiting for my refund every time i call i get the same bs i am about to sew the company for the full amount i paid them $1900 when they asked, all i want is my money its pissing me off really bad. i will also take them to court for lost wages and act like a collection agency charge them interest for the time that they told me it would only take 8 to 10 weeks i am on week 20 now

    0 Votes

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