Complete Savings / Complete Save
Reviews and Complaints

I love Complete Savings. It almost pays for itself. The $10 monthly bonus covers most of the $12 a month fee. $5 AMC movie tickets are a great deal for movie goers. Pookie, all of the other coupons and even cash they offer. Every six months or so I get an AmEx card worth $25, just for clipping coupons and using the site. It's a no brainer!

I really like Complete Savings. For those who don't understand how they signed up for this, whenever you get a pop-up that says you get a coupon or free shipping, READ THE FINE PRINT! You actually have to click on a button saying that you've read the information before you get your coupon or whatever the bait is.
Here's why I like this company: They sell gift cards to gas stations, stores (Home Depot/Lowes/Macy's and more), and other places for 20% off! You can buy up to $100/month of these cards, but you only pay $80. So right there, you save $20! You can also apply for a check for $10 for any on-line purchase you make (totaling $10 before tax and S&H) each month. So now you've saved $30 - $12/monthly fee = $18 savings. But they also offer other discounts and savings, inc. 24 hour road and tow protection for FREE. I don't have to have AAA, so I saved that monthly fee. (I just found out about this, so I'm excited.) I've had them for at least a couple of years and I'm very happy with them. I just wish they still had gift cards to Target and Amazon, like they used to. (sniff . . . whimper!)

I have had many satisfying experiences with Complete Savings. I have found them to do everything they say they will and I have SAVED MANY HUNDREDS OF DOLLARS over the past 2 years. My advice is that you read carefully and completely everything before you click (sign) and make sure you understand it all. Don't assume anything!

I found this under Perfume Emporium's Privacy Policy:

We never sell, rent, or give out customers personal or financial information to third parties without customers prior consent.

Maybe they got enough customer complaints to desolve their association with Complete Savings/Reservation Rewards/Web Loyalty. One can hope anyway.

And Perfume Emporium.

I'll add Performance Bike to my list of websites to avoid purchasing from. Thanks!

I clicked onto $10.00 coupon on Perfume Emporium which has cost me $580.00 over 2 years Resivation rewards and travel Plus scammed me out of the money

I have never registered with this company or any of it's affiliates yet it has taken £15.00 per month from my bank account since September 2015.

Transaction Date = 11 August, 2016 [protected]
Post Date = 12 August, 2016 [protected]

I have noticed £ 15 deducted from my account with the name complete savings beside. I really have never heard of them and I don't know what they really do. I am not sure what to do now?

On 12th October 2016 I had £15 taken from my account by Completesave.co.uk. This is unauthorised but when I phone the company all I get is a message telling me to enter my membership number, which doesn't exist.

Why is nothing being done about the above mentioned company ?. Unauthorised payments have been going on for years and nothing is being done to stop this scam.

I left the UK on August 14th, 2016 and find payments of 15 pounds are still being taken from my credit card.

Could you please recompense me and cancel any further transactions.

Compleat save 5 payments of £15.00 =£30.00
Clever secure 2 payment of £49.00 = £98.00. 4 paymehoppernts £24.00= £90.00
Care status 2 payments £49.00=£98.00
Shopperdiscount 17 payments £10.00 = £170.00

taken 4mnths payments of my credit card without my permission total £60

You having been taken £15 per month without our permission. We have never signed up for you taken this money. You have been stealing my money. On tracing back the only contact I have had with you is through Train Line. We have never signed up for this!. We want all our moneys back from when you started taking our money illegally. Bryan Jennick

like so many of you ive been scammed has well. it too bad that i didnt catch it to almost two years later. i though the charges were from my savings acct at my back. well i couldnt take it anymore so i went in to find out that it was this complete savings crap im really pissed. now that ive found that out im really in law suit mode. i urge others to follow suit.

complete savings is diffinitely a scam to me. like many if you who caught the charges before it got out of had i did not. its been almost two years and I'm just now realizing it. i thought the charges were from my bank and it wasn't. so now i'm in law suit mode if i do not get refunded my money. i urge other to follow suit.

That's horrible. But I know what you mean. I check here all the time to find out which companies to avoid when online shopping. I also ask companies, I'm not sure about, before ordering from them if they are associated with Complete Savings.

I am being charged $12 for something I am not using or had no idea I was being charged

SORRY FOR THE £ IN THAT LAST - IT HAPPENED WHEN i USED THE POUND SIGN - I MEAN TEN POUNDS - i AM STILL FURIOUS ABOUT THIS AND AM GOING TO tRADING sTANDARDS ALSO...

:/

Are you from the UK? Only you say £10.

I too fell victim of this scam when I tried to make a purchase through Argos and hidden stealthily within the purchasing process - I am disgusted that Argos aid and abet these scammers. Have you recently made a purchase on line and during the transaction seen a 'Claim your £10 back' insertion (I thought it was to claim back the £10 off the item had shown on the ad on the picture of the item. If so that's how they conned you into giving them your personal data and credit/debit card details! I was lucky and because alarm bells rang my daughter and I did some research and saw they charge you £120 a year for something you neither knew you had, needed or wanted.

I eventually also discovered an email from Complete Savings which of course went to my Junk folder as it looks like any other phishing scam!

You might find that they will charge you £120 a YEAR if you don't cancel.

I found these details in the end and cancelled shgortly after I made the purchase from Argos -
The Complete Savings Team
customerservice@completesavings.co.uk
[protected]

This email is from Webloyalty International Limited ("Webloyalty"). Webloyalty is a limited company registered in England company number [protected] and its registered office is Charter Court, 50 Windsor Road, Slough, SL1 2EJ, United Kingdom. 2011. webloyalty.com, inc.

I rung and gave them a piece of my mind as well as CANCELLING my large order from Argos, as I was disgusted that they too allow and encourage their customers to be conned by this scam without even knowing!

I also took back a £149 printer my daughter had ordered a few days later! They lost several hundred pounds from me and as I've just had a house fire several hundred more potentially too.

When I cintacted Argos I was also appauled that their Customer Service assistant on line defended this and basically implied I was stupid and should have read the T&C - I never saw anything about T&C's - she also said they were a 'Prefered Partner' of Argos - what the hell does that mean - and if that's the case why do they HIDE the 'purchase' into the scam withing and uring the transaction for items - why not clearly advertise this as a product or legitimate membership?

This is a vile practice - Argos will NEVER have my custom again.

I suggest maybe you too find out who gave them your personal data and sneakily, through a deliberately confusing veiled trick, your credit card details too and I suggest you VOTE WITH YOUR FEET!

I also got in touch with BBC's 'Watchdog' to ask them to do a piece on this to alert other unsuspecting customers of Argos and any other company that aligns themselves with this sneaky underhand and morally corrupt practice: http://www.bbc.co.uk/watchdog/gotastory/

Good luck!

:)

I have tried to contact complete savings to no avail, i cannot recall giving my bank details to this company, although it was only £10 i need to get it back as i am a pensioner. Can someone help me?

I got the same expericence with this cheating company. I just don't know how they got my credit card number. They are doing fishing! They just want to get the money from the people who is doing online shopping. I think not everyone look at account/ or credit card statement carefully, and not everyone read the all emails/mails from begine to end (especially there are so many junck mail) - and they (completesaving) got the money by fishing! I think we need to let more people know this. Hope our government or some org can check the way this company doing business.

I cancel my credit card account yesterday.

We need to make everyone and our government know this and stop them!

My husband signed me up for some 30 day trial acct with COMPLETE SAVINGS. I looked at the benefits they offer, but none seemed relevant enough to us for us to pay $12.00 per month, so I cancelled that memebership after about 2 weeks (on 10/2/09).
They withdrew $12.00 from my acct on 10/21/09 even though my membership had been cancelled. When I realized the charge was taken out I called them. They then took another $12.00 out of my acct on 11/9/09. I called them AGAIN. They promised me a refund of $24.00 ($12 for 10/21/09 and $12 for 11/9/09 charges). I rec'd ONE $12.00 refund but was still waiting on the other.
Today (12/9/09) I check my bank acct to find they have AGAIN taken $12.00! I have tried several times to cancel and they keep withdrawing money! I have contacted them again today because I am now owed $12 for 11/9/09 and $12 for today!
DO THEY EVER STOP?!?!

I signed up through an online order to Lane Bryant and did not realize that I would be charged $12 per month. I never used any of their discount coupons as they were not anything I wanted. I finally was able to get my account canceled uisng the number [protected] with no problem but I am out all the payments I made so far. I consider it a sneaky offer but as for my loss, it's a real learning experience to never be suckered in again by on of these misleading offers.

I signed up for the Complete Savings through Pizza Hut last year. I decided to keep the membership past the trial period because it DOES pay me $10 back for one Pizza Hut purchase per month - which almost covers the cost of my membership. ($12 per month)

To get my $10 check for my pizza I just have to forward the Pizza Hut confirmation email to them.

Since we order Pizza all the time, the "true" cost to me is $2 per month.

Since I can order 4 discount gift card from them per month ($25 gift cards cost $20) I order gift cards for CVS, Sears, Red Lobster, Home Depot, K-Mart, Shell and BP gas, etc - and easily make my $2 back. $100 worth of gift cards from companies I use all the time costs me $80.

I also recently got my car towed for free - because the $12 per month membership also includes roadside service at no extra charge.

Every few months I get a $25 Visa Card from cashing in points I receive from printing coupons at their site (buy one get one free dinners, 20% off purchase coupons, etc)

So though I was hesitant to join, I do not consider it to be a scam, and I certainly get way more than my $12 from them each month.

i also was signed up but when i called them after NOT receiving any discounts or coupons i was told they would cancel my account but now it seems i paid 12.00 for nothing and not even someone trying to explain what happened -just cancelled. thanks taking my money! r.parsons

Every email completesavings.com sent me had instructions to cancel my account. I called the toll free number listed by Mary and got a cancellation. How I came to be signed up in the first place is the real mystery. I thought I was filling out a customer satisfaction survey after buying something from Performance Bicycle. I apparently wasn't paying close enough attention as I filled out the survey. I didn't know I was going to be billed - until $12 was taken out of my account. I won't be filling out any more customer satisfaction surveys unless I read the fine print more carefully. This is a very sneaky company. Their coupons and discounts are legit, but their methods for getting you to sign up are questionable. They need to be more up front about what they are up to and be more up front about the fact that they are going to bill you monthly.

I have never heard about your company, its services and did not want to become your member. I do not also remember the day when I subscribed. I was so surprised to know that you charge me £15 from January. I received no services or productes for this payment. I do not know who provided you with the details of my card but I would never do this myself. I am foreigner and diplomatic staff member. I am going to complain in the international authority on Monday. Please reimburse my money immediately!

I do not recall ever putting my name in with these people. I also don't recall buying anything online with these people. This is criminal! Just how did they get my credit card information? This company should be shut down as I'm not the only person complaining about this criminal behavior!

ordered from king size direct.every month since thethey have charged my credit card 12.00.sent e-mail.they send credit to card holder then added charge next month.

I have had this for years and think it was great.Comments here are too quick to judge. Paid $12 a month for years. Used it to get 6 $5 Fandango movie tickets(unfortunately they no longer have it) to see movies in a theater. Ordered gas cards 4 of them every month - $25 cards for $20. Then sent the order receipt for the cards to monthly bonus and received a check of $10 every month for doing so. So it only cost me $2.00 a month. Moreover you collect points every month you are on the membership and can get at least 2 $25.00 pre-paid visa cards just with those points. So really, it does not cost me a dime and I see movies for $5 and get 20% off on gas. Yes I did get onto it from trialson Fandango but don't automatically label something a scam. Give it a chance!

I understand its frustratingto be get charged without knowing .. Same thing happend to me ..I looke up the company ..Went thru their services just for the sake of it .. And I was pleasntly surprised ..5$ movie tickets for any show(They have a tie up with fandango) is gr8 and that icludes imax 3d movies .. And the 20% off on gift crads is also pretty good (I generraly buy gas cards)..You just have to email them the receipt for any of ur purchase during the month and they get back with the $10 check back .. Now I have been consistently getting this $10 back..every moth nad I have been using this for more than a year..

yes it is fraud they took money out of my account, I have never given this company authorization to remove money and at no time was I informed as regards the removal of monies from my account, I personally cannot see any benefit from having saving put into an account? which account and what are my benefits,

I have used Complete Savings for a couple years and love it. This is not a scam. you are told that you will be charged monthly. You do get 10.00 cash back by turning in a receipt of anywhere you spent 10.00. You can get 25.00 gift cards for 20.00; so you are only paying 2.50 a month, but saving 20.00/month when you buy 4 gift cards. This is a great program. I also get gift cards of 25.00 for just using the program. I don't think people are reading the agreement and know what they are talking about - just want to complain and say it's a scam - far from it. I will continue using it as long as they offer this. I can buy 10.00 movie tickets for 1/2 price - I can get a 25.00 gift certificates at restaurants for 3.50 - you have to spend a certain amount, but that's not a problem. Lots of savings here in this program. All you complainers need to READ, READ, READ.

For more than two years now, my wife and I have been getting charged $12 monthly by Complete Savings. We each ignored it thinking it was something the other was signed up for. My wife asked me about it today, to which I responded "I thought that was something you signed up for". After some looking into it, I've realized that we have been getting charged monthly at least as far back as AMEX keeps records (likely longer). So at least $264..!

As it turns out, upon check-out on a purchase from diapers.com years ago, my wife failed to uncheck a box that was auto-checked during the checkout process. As a result, we were unknowingly auto enrolled with Complete Savings. This is unbelievable and very very sketchy business practice (both on the parts of diapers.com and Complete Savings). I wonder what cut diapers.com was getting from this scam. I thought their revenue model was based off of selling goods online. Whats even more alarming is that our AMEX expired a few months ago, and we received our new cards with a new expiration date, yet the charges continued. Rather than contacting us to update our billing information, they must have taken it upon themselves to modify the expiration date of our card in their system.

Anyway, by calling Complete Savings and complaining I was able to get a verbal commitment from the representative that they would be reversing all charges. Will have to wait to see.

I called diapers.com as well to complain, and the response I got was basically "oh we used to do business with that company, but after getting some complaints we ended it". Um okay, so if you realized there was an issue there, why didn't you alert your customers that they may want to check for unauthorized charges on their credit card? And why didn't you do your homework on this company up front before exposing your customers to this scam?

Diapers.com just launched Soap.com. We are no longer using either site, and will be alerting all of our friends and family with young ones to be wary. Stick with Amazon.com.

The same thing also happened to me.I also agree it is my own fault for not catching it sooner.Has anyone reported them? I cannot believe this is legal to take it into your own hands and bill someone's credit card.

Your taking £15 a week from my account I no longer wish to use This site plz remove me I’m paying for nothing I can’t afford

On Sunday 26th November I was charged £15 at 8.30am without my authorisation. I would like a refund please and to cancel any subscription or account that I may hold with this company. I have attached a photo of the unauthorised transaction. If you need any further details please let me know.

Dobrý deň. Zistila som že z môjho účtu dvakrát som zaplatila po 15 libier nerozumiem čo to má byť Ja som o nič nežiadala. Bolo to za september a október 2023.Verím že sa to vyrieši a peniaze mi budú vrátené na účet Ďakujem čakám na vašu odpoveď.

vargova.andrea65@gmail.com.

Andrea

I have 3 unknown transactions for £15 under complete savings as far as I am aware I have not signed up for this knowingly. Can I be refunded for this and cancel the subscription. My email is emmabyrne0210@icloud.com

I have been billed £15 a month from this company from

,12 November 2022

Twelve payments

I never signed up for or agreed to this.

I want my money back i just noticed i have been charged 15£ in the last 3 months .45 £ are missing from my account

I have not purchased or subscribed for membership of complete saving and they deducted £15 from my debit card in the name of membership and when I raised complain, they simply reveted back with cancellation of membership but returned the amount. Also, there is not way to delete my card details from complete savings.

I do not know how they had my credit card information but on 15.07.2023 they charged me money without my concent!

Since January 23 I've been paying complete save but I've never signed up or given my details, I want back 105 which is what I'm owed

I just work up today thus June 29th 2023 just to see a debit transaction from this company whiles I have never used any of their services.