Bandar Utama citySelangor, Malaysia

I bought this legging at one utama shopping mall, zara outlet. When I try to wear it during Christmas and I found out that is a hole in the middle of my legging . I don't have enough time to take back to the zara outlet as I went to Singapore afterward. I only able to make myself free today 16jan2017 to the outlet. But the sales person at the counter refuse to do anything to help me. This legging is cost me around RM129.90 . At first they claim that I don't have receipt I can't do any exchange after that they said I already wash the legging so refuse to help. So, I said if can't exchange at least do something for me to fix it or anything. I am so disappointed with zara after sales service.please advice. Thanks .

Jan 17, 2017

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