SUBMIT A COMPLAINT

Zara.com / 2 tops

Hello,

I live in the UAE and was in Barcelona on holiday and bought 2 viscose tops; one red and one white: code 9479/245/641/xs.

Having worn both, I followed the washing instructions and hand washed both. The white one shrun somewhat but the red one shrunk to three sizes less and is unwearable!! I am particular with my items and have never experienced shrinkage like this. I want my refund on both items

Nc
Jun 09, 2018

Post your comment