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Zaful / delivery!!! operation says “delivered” but it’s not

3 Logan Avenue, Bryanston, Sandton, South Africa

Good evening, my order number is UM1709021502366552. I’ve reached out to you guys before and was advised on waiting for 11-25 days after the last shipment. That I did AND STILL MY ORDER HAS NOT ARRIVED. To add insult to injury, the ‘operation’ thing in my Account states that the order has been delivered. Please provide IMMEDIATE clarity! I’m beyond upset! I’m due to leave for Zanzibar in a few days and delivery of those swimsuits is non- negotiable.

Kind regards
Advocate Rethabile Seema

  • Zaful Customer Care's Response, Oct 26, 2017

    Dear Rethabile,
    Thank you for raising this issue.

    We are sorry to hear you haven't received your items yet.
    We at Zaful offer standard or express shipping, which vary in shipping times.
    For shipping methods, please click here: http://www.zaful.com/shipping-info/.
    Please reply to our message via the ticket system, and we will offer a solution for you.

    We sincerely appreciate your understanding and support.
    Best Regards
    Zaful Customer Service

Re
Oct 16, 2017

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