XLN Telecom / broadband service
I have been with a customer with VIRGIN few years I had nothing from but an excellent service by all means till these people rang me offering to save money for the same service...I accepted the offer over the phone after they promised me that I am free leave if I am not happy with the service.
Now over 8 months gone still not receiving any internet I keep loosing customers because most of the time I don't have access to internet. I kept asking to leave they asked me to pay the rest of the contract off now they sent an engineer to 2 times and still can't fix the problem and while waiting for the service to start I am forced to pay the full bill which turned up to be only 3 £ less than VIRGIN as when they were giving me the prices over the phone they didn't include the VAT.
This service maint to be for small businesses to help them increase their savings on costs but turned up to be a burden will knock the small business down.
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