Mountain Warehouse’s earns a 1.3-star rating from 0 reviews and 61 complaints, showing that the majority of outdoor enthusiasts are dissatisfied with gear and apparel.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
seller took wrong sum for the order
My husband bought outdoor equipment from the company www.mountainwarehouse.com. He provided the card info and the payment was taken within 2 days after he has placed the order. But the seller turned to be really dishonest guy, because he took wrong sum from my husband. And he hasn’t warned him. My husband waited for the order, but accidently noticed the difference between the sums. After that the seller stopped to communicate with my husband. Please, help us to solve this problem and get money back.
-
Mountain Warehouse Contacts
-
Mountain Warehouse phone numbers+44 203 828 7700+44 203 828 7700Click up if you have successfully reached Mountain Warehouse by calling +44 203 828 7700 phone number 13 13 users reported that they have successfully reached Mountain Warehouse by calling +44 203 828 7700 phone number Click down if you have unsuccessfully reached Mountain Warehouse by calling +44 203 828 7700 phone number 24 24 users reported that they have UNsuccessfully reached Mountain Warehouse by calling +44 203 828 7700 phone numberUnited Kindom+49 800 182 5200+49 800 182 5200Click up if you have successfully reached Mountain Warehouse by calling +49 800 182 5200 phone number 1 1 users reported that they have successfully reached Mountain Warehouse by calling +49 800 182 5200 phone number Click down if you have unsuccessfully reached Mountain Warehouse by calling +49 800 182 5200 phone number 0 0 users reported that they have UNsuccessfully reached Mountain Warehouse by calling +49 800 182 5200 phone number100%Confidence scoreGermany+33 182 888 474+33 182 888 474Click up if you have successfully reached Mountain Warehouse by calling +33 182 888 474 phone number 0 0 users reported that they have successfully reached Mountain Warehouse by calling +33 182 888 474 phone number Click down if you have unsuccessfully reached Mountain Warehouse by calling +33 182 888 474 phone number 0 0 users reported that they have UNsuccessfully reached Mountain Warehouse by calling +33 182 888 474 phone numberFrance+1 (866) 313-2493+1 (866) 313-2493Click up if you have successfully reached Mountain Warehouse by calling +1 (866) 313-2493 phone number 1 1 users reported that they have successfully reached Mountain Warehouse by calling +1 (866) 313-2493 phone number Click down if you have unsuccessfully reached Mountain Warehouse by calling +1 (866) 313-2493 phone number 0 0 users reported that they have UNsuccessfully reached Mountain Warehouse by calling +1 (866) 313-2493 phone number100%Confidence scoreUnited States
-
Mountain Warehouse emailsinfo@mountainwarehouse.com100%Confidence score: 100%Support
-
Mountain Warehouse address3 Eccleston Street, London, England, Greater London, SW1W9LX, United Kingdom
-
Mountain Warehouse social media
-
Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025 - View all Mountain Warehouse contacts
Recent comments about Mountain Warehouse company
Black walking shoe 024326/mwf29650/bla
RussellStover
8 reviews
ClockParts.com
6 reviews
Dave & Adam's Card World
1 review
Stock Interiors
8 reviews
PCS Stamps & Coins
51 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
I purchased what I thought was a pair of boot laces. When I arrived home I went to replace my old laces with the new ones only to find only one boot lace, even though it quite clearly say on the packaging laces. I will be contacting trading standards about this. Very disappointed
I purchased some boot laces from mountain warehouse. When I got home and went to put them in my boots, there was only one lace, but it quite clearly says on the packaging laces not lace. You would have thought if it says laces you are buying a pair not one. At the bottom of the label it also quite clearly says " replacement laces".