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ClockParts.com

www.clockparts.com

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1.0 6 Complaints
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ClockParts.com Complaints 6

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5:46 am EDT
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ClockParts.com Clockparts.com: A One-Stop Shop for High-Quality Clock Parts at Affordable Prices

i think clockparts.com is a great place to find all kinds of clock parts. they have a big selection of stuff and it's all really easy to find. i was looking for a new clock face and i found one that was perfect for my clock. it was really easy to order and it came really fast. i was really happy with the quality of the clock face and it looks great on my clock. i would definitely recommend clockparts.com to anyone who needs clock parts. they have everything you need and the prices are really good too. i will definitely be ordering from them again in the future.

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5:43 am EDT
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ClockParts.com Poor Customer Service Experience with Clockparts.com - Disappointed with Exchange Process

i got a pendulum from clockparts.com but it was too big for my clock. i tried to get it exchanged but they never responded to my emails or calls. i am so frustrated and disappointed with their customer service. i won't be shopping with them again. it's a shame because i was really excited to find a website that sells clock parts.

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5:06 am EDT
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ClockParts.com Poor Customer Service and Shipping Delays from ClockParts.com

ClockParts.com is a website that sells clock parts. I ordered from them 12 days ago and they said that the USPS picked up my shipment eight days ago. However, I have not received any evidence of my shipment. I cancelled my order three days ago and demanded a refund, but I have not received any response from them.

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Is ClockParts.com Legit?

ClockParts.com earns a trustworthiness rating of 78%

Reliable, but always remember to protect your data.

Our conclusion: ComplaintsBoard's review suggests ClockParts.com is generally legitimate and safe for transactions. However, with a resolved complaints rating of 0% we recommend that you stay careful. Before interacting with ClockParts.com, take the time to review customer feedback and the approach to resolving complaints.

ClockParts.com has registered the domain name for clockparts.com for more than one year, which may indicate stability and longevity.

Clockparts.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Clockparts.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Clockparts.com you are considering visiting, which is associated with ClockParts.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Clockparts.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • ClockParts.com's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
  • Clockparts.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The clockparts.com may offer a niche product or service that is only of interest to a smaller audience.
  • We conducted a search on social media and found several negative reviews related to ClockParts.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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ClockParts.com ClockParts.com: Disappointing Customer Service and Delayed Order Processing

I ordered some parts from ClockParts.com a couple of weeks ago, but I still haven't received anything. When I checked my order status, it just said "processing". I've sent them a bunch of emails, but all I've gotten back are these weird, copy-and-paste responses that don't really make any sense. It's been a total waste of time. I even tried calling them, but that didn't get me anywhere either. I'm so frustrated that I'm going to have to file a chargeback with my bank tonight. It's really disappointing, because I was really looking forward to getting those parts and fixing up my clock.

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ClockParts.com Terrible Customer Service and Product Damage: My Experience with ClockParts.com

I gotta say, I had a pretty rough experience with ClockParts.com. I mean, I tried to get in touch with their customer service team multiple times, but they just wouldn't pick up the phone or respond to my emails. And let me tell you, it was all because of a product that got totally wrecked during shipping (thanks a lot, Fedex).

So get this - the product was delivered to my house and just left behind our car without any kind of warning or heads up. And when we finally left the house, we saw that the thing had been totally crushed. I mean, it was obvious that it was destroyed beyond repair.

But when I tried to reach out to ClockParts.com to file a claim with Fedex, they just wouldn't respond. I mean, what kind of customer service is that? It's like they don't even care about their customers or the products they sell.

Overall, I wouldn't recommend ClockParts.com to anyone. Their lack of customer service and refusal to take responsibility for their products is just unacceptable.

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ClockParts.com Disappointing Experience with ClockParts.com: Made in China, Wrong Order, Poor Customer Service

I gotta say, I was pretty disappointed with my experience at ClockParts.com. I was excited to find a website that sold clock parts, but when I received my order, I realized that the clock mechanisms were made in China, not the USA like I had hoped. To make matters worse, they sent me the wrong clock! When I reached out to customer service, they responded to my initial email, but then ignored my follow-up inquiries. I was pretty frustrated, especially since their policy is that "sales are final." I was told that I would have to pay the return shipping and a restocking fee before they would send me the correct item. Honestly, I wouldn't be so upset if they had just responded to me and tried to make things right. Now I have a clock that I didn't even order and can't use. I wouldn't recommend taking the chance with this website.

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Overview of ClockParts.com complaint handling

ClockParts.com reviews first appeared on Complaints Board on Jun 1, 2023. The latest review Clockparts.com: A One-Stop Shop for High-Quality Clock Parts at Affordable Prices was posted on Jun 11, 2023. ClockParts.com has an average consumer rating of 1 stars from 6 reviews. ClockParts.com has resolved 0 complaints.
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ClockParts.com is ranked 90 among 314 companies in the Retail and Online Shopping category

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