Glassdoor
Reviews and Complaints

It has been helpful in several ways: primarily the reviews from employees working at various companies, although some have been written obviously by management to counter terribly negative reviews; also, the pay estimates, although they are only estimates and should not be used to base an answer to a query of what salary you are looking to receive; and some of the job offerings.

Everytime I've been actively searching for jobs and a recruiter contacts me I always check out the reviews and salary before I agree to the interview.

You can apply for job, check on salary, check on intervew quations etc; it's amazing and free, but the websit it takes time to load i think they are trying to fix by dividing the survers. Uk etc

This is my third position as a aba Technician. I love ABC the most because they really care about the kids here. I'm so happy I've been here now to your anniversary and I wouldn't see myself working anywhere else.

Love, love, love this site, I am able to check out average salaries for positions I am interested in before applying. I always check out this site before I apply I want to make sure Im picking companies that have the most competitive salaries and benefits to apply to.

There may be mixed reviews with this site but I think it is useful because it gives one the opportunity to post reviews about salary issues or issues with a company. Of course one has to careful of the content but there is still validity in this site. Its the people who post and not the site who are the ones to blame if the content is not right. Besides the site features are still wonderful and I have found greatly useful!

Surprisingly useful. I have many years of work experience, and am new to this state. Glassdoor replaces what I would have found out from my network in my home town. Company's rating, interviews, salary, all the critically important stuff. I would not think of accepting a job offer without checking out Glassdoor. Of course, one must "read through the lines", since there will be some disgruntled employees, and some "glowing write-ups" not inline with most people's assessment. But overall, it very good.

This site gives you the chance to tell the world, anonymously, how much you love or hate your job, your manager, your salary and your co-workers; to recommend it or otherwise, and to describe how difficult your interview was. It also features a very large number of job recruitment ads and overall it can be a fascinating, if not necessarily entirely reliable, inside look into the world of work in the USA.

You'll need to use some judgment in deciding which comments are honest and which aren't, from the brown-nosing to the downright bitter, but especially where a large number of employees have reviewed their company there does seem to be a general consensus suggesting most people are reasonably truthful.

You'll be expected to sign up for a free site membership once you've looked through a number of comments and reviews, which is probably worth doing if you're in the job market. There is undoubtedly some very useful inside information to be had here, about general working conditions in various fields and the kinds of things you should know if you want to become a successful interviewee.

These employer review sites are a great idea. Obviously, the managers bad-mouthing them don't agree, since it hinders their ability to get off on harassing and abusing their workers. They feel any worker who refuses to be a doormat is a disgruntled worker. Foxnews even put out an article trying to get candidates to not use these sites to weed out bad employers, which shows they fear it will threaten the ability of management to lure in new victims to be abused. If such a pro-management network so strongly opposes it, then it must be good for workers.
Modern corporate mangers have become sadistic bullies who get a perverse pleasure out of harassing and threatening innocent working people who are struggling to make a living and support their families. They abuse ?performance reviews' as an excuse to harass, bad-mouth and even slander their people. After the employee leaves, they use the ?reference' system to continue harassing and slandering their ex-employees.
Management whines that employer review sites turn the tables and give innocent workers a chance to weed out bad and abusive employers. If you can't take it, don't dish it out.
Companies say only disgruntled employees complain when their boss abuses them. Get used to it, employer review sites are here to stay. A good employer treats its people right with fairness and honesty so they don't become disgruntled. Complaints from disgruntled employees show that the employer is at fault, not the employees. If you don't want workers calling you a bad boss, then don't be a bad boss.
The only problem with indeed is that you have to hunt some to get to the employer review. Ideally, the average rating of the employer would show up at the top of the page showing the job offer. It's not that hard to find the review, but it still could be easier. Some people using the site might not even realize that a rating of the employer is even available on indeed.

Dear Glassdoor Support Team,

I hope this message finds you well. This is my third message to your support team. The last message was a few weeks ago, but I have not heard back from you.

I am writing to bring to your attention a review posted on your platform over 10 years ago that has had a profound and lasting negative impact on my personal and professional life. The review, which is entirely false, continues to haunt me, causing significant damage to my career prospects and personal well-being.

The post in question was written by an individual who had a personal agenda to harm me and was attempting to extort me. Their review is a blatant lie, filled with unfounded accusations and untrue claims. Despite the review being over a decade old, it remains active on your site and continues to severely affect my reputation and opportunities. Just two months ago, after working on a project for seven months, an employee found the post on your platform, and without even an explanation, I was eliminated from the project I set up. This has been the story of my life over the last decade.

I have already suffered greatly due to this post, as it has been a major factor in hindering my professional growth and has even led to the breakdown of my marriage. The damage caused by this false review is immeasurable, and it continues to prevent me from moving forward in my career and personal life.

Given the circumstances, I respectfully request that Glassdoor remove this 'review' from your platform. It is a product of malicious intent, and allowing it to remain is causing irreparable harm. I would be extremely grateful for your prompt attention to this matter, as the review is preventing me from rebuilding my life.

Thank you for your understanding and support. I look forward to your response.

Sincerely,
Jean Paul Wervenbos
[protected]@gmail.com

How good is Glassdoor?
The growing popularity of job review sites like Glassdoor and CareerBliss is causing problems for many companies. We appreciate that these sites are trying to bring more transparency into what its like to work at a companybut unfortunately these sites are often not an accurate reflection of the workplace.

To test the accuracy of these sites, we compared WorkplaceDynamics data on 406 large companies surveyed in the last year, with those same companies corresponding reviews on Glassdoor. We found that there was virtually no correlationthe overall Glassdoor star rating was a very poor indicator of what it is really like to work at a company.

There are two main issues that we identified:

Glassdoor typically has reviews from only a small percentage of employees at the company. At the 406 companies in the sample, there were 8,123 Glassdoor reviews, an average of 1.6% of the employees. As a comparison, we surveyed 315,212 employees at these companies, an average of 61.5% of the employees.
Glassdoor reviews are posted by a disproportionate number of grumpy employees. We conservatively estimate that a companys negative employees are 5 to 8 times more likely to post a review on Glassdoor than their positive employees.
These two factors can make the overall Glassdoor scores inaccurate. Good examples of this are Quicken Loans and The Container Store, which we recently named as #1 and #2 on our National Top Workplaces list.

Quicken Loans has a score of 3.2 stars on Glassdoor, and 46% of employees do not recommend this company to a friend (based on 140 reviews).

However, we found in our survey, based on 935 survey responses from employees at Quicken Loans, that only 2% of employees would not recommend the company (with a further 5% neutral). On average, employees rated working at Quicken loans a 90.3 on a scale of 0-99.

The Container Store has a similar score of 3.1 stars on Glassdoor and 46% of employees do not recommend this company to a friend (based on 218 reviews):

We found, based on 1,516 survey responses from employees at The Container Store, that only 3% of employees would not recommend the company (with a further 4% neutral). On average, employees rated working at The Container Store a 90.1 on a scale of 0-99.

So, while the intent of sites like Glassdoor is good, job seekers should think twice before making any decisions based on reviews from these sites when looking for a new employer.

How we did the analysis

As a dataset, we took the WorkplaceDynamics survey responses to the questions I would highly recommend working at this company to others and Out of 99 (where 99 is best and 0 is worst), I would rate working at this company as for all the large companies that participated in the Top Workplaces program in Boston, Chicago, Dallas, Des Moines, Detroit and Minneapolis, and looked up the corresponding reviews (filtered by location) on Glassdoor for the questions Your overall rating of this company and Recommend this employer to a friend? There were 406 companies that had corresponding Glassdoor data.

Based on WorkplaceDynamics data (the total employee response rate and percentage of negative and positive responders), we estimated the total number of grumpy and positive people working in those companies in those regions, and then looked to see the percentage of each category that had left a review on Glassdoor. This gave us the conservative estimate that grumpy employees are 5 to 8 times more likely to leave a review on job review sites than happy employees.

Dear Glassdoor Customer Service Team,

I hope this message finds you well. I am writing to you with an urgent request regarding my Glassdoor account, which appears to have been unexpectedly deleted. My account username is "sai.[protected]@outlook.com," and I have been an active member of the Glassdoor community for some time.

Unfortunately, I recently discovered that I am unable to access my account, and upon further investigation, it seems that my account has been deleted. This has come as quite a surprise to me, as I did not initiate this action, nor was I notified of any such decision.

As an active user of Glassdoor, I rely on the platform for valuable insights, networking opportunities, and career-related information. Losing access to my account has not only caused inconvenience but also raised concerns regarding the security of my data and profile information.

I kindly request your assistance in recovering my account as soon as possible. If there have been any issues or violations associated with my account, I am more than willing to address them and take any necessary steps to resolve the situation.

Please let me know how I can proceed with the account recovery process and what information or verification steps are required from my end. I appreciate your prompt attention to this matter and look forward to your swift response.

Thank you for your assistance.

Best regards,

Sai Chandu

+[protected]

I have asked several times to just send me Bristol jobs as ii have requested when filling in your form but I still get hundreds of jobs for Cardiff gate and even Usa

i have put bristol as my chosen place so if you are a reputable company cut the

c

crap emails and send me more bristol jobs as i have asked you for

this has gone on for some time and i do not want to waste any mor time

it is a simple request I live in Bristol so I want jobs wher i live in Bristol

I gotta say, I had a pretty bad experience with Glassdoor. I tried to flag a review for a company because it was totally breaking the rules - like, the same person posted multiple reviews, they used the wrong company name, and they even violated a confidentiality agreement. But when I reached out to Glassdoor, they just gave me the runaround. They said they reviewed my complaint, but then they told me the review was totally fine. What the heck?

It's frustrating because now this company has to go through all this trouble just to get this one review taken down. They might even have to hire a whole law firm! And all because some entry-level employee who only worked there for six days decided to go off on Glassdoor. It's ridiculous.

Honestly, it just goes to show that anyone can say anything about anyone on Glassdoor. And Glassdoor doesn't seem to care. They say they investigate stuff, but I don't believe it. They definitely take sides in disputes, even if they say they don't. And when you try to flag a review, they just send you the same old response over and over again. It's like they don't even care about their own rules.

I'm really disappointed in Glassdoor. I thought it was a good website, but now I'm not so sure. It seems like they just want to publish juicy stories to get more clicks. And that's not cool. Companies deserve to have a fair shot on Glassdoor, and employees deserve to be able to share their experiences without fear of retaliation. But with the way things are going, I'm not sure that's possible.

I used to think Glassdoor was a legit site, but then I had my and some of the other co-workers' negative reviews removed without any explanation. When we asked for one, we were given "pre-packaged" responses about violating company trade secrets or giving out confidential information. None of it was true. Our reviews were specific and had legit complaints, like no raise for years, few benefits for hard work that required special qualifications, poor treatment of employees. These were NOT trade secrets or confidential info. These reviews were approved previously, but were removed most likely when our company got concerned about their low ratings. At the same time, in matter of only 2 weeks, our company somehow received at least two dozen of raving, positive reviews. Which instantly inflated their rating, although no measures were taken to remedy the complaints many employees in the company have.

Unfortunately, it appears that there is some kind of deal going on between Glassdoor and companies/corporations willing to pay them to create a false image or to inflate their ratings, which may be low for a reason. It renders this website useless and misleading. Moreover, I was shocked when I read the reviews posted here and found out that Glassdoor may even use negative reviews as a leverage to extort money from companies/employers. What a disgrace! And disservice to both prospective employees and companies alike! I WAS VERY SADDENED AND DISAPPOINTED! PLEASE DO NOT TRUST GLASSDOOR WEBSITE!

This site was good, useful, and honest before, but now it's not. I've been using this site for several years to leave honest reviews, and all of my negative reviews were approved and posted for ages with no problems whatsoever. However, recently, I logged in and noticed that every single one of my negative reviews for all companies was removed for "not following guidelines." This is total nonsense because they were all approved and were up on the site for years, and all of a sudden, they "don't follow guidelines"? This is a bull$#*! excuse. Translation: Glassdoor has sold out to employers who have every negative review removed and only allow the positive ones to remain (even the ones that are so sickeningly sweet, it's glaringly obvious the company managers wrote them!). This creates a very fake and rosy picture of even the worst, most scamming, cheating, and terrible companies out there. So how is this helping anyone exactly?!

And to top it off, they don't even notify you of the removal(s)... shady...

I'm done with Glassdoor, and no one should waste their time writing any honest reviews on this page because they will just reject or accept it and then randomly secretly delete it a few days later if it's not glowingly positive and unauthentically [censored]-kissing to the company in question. Shame on you, Glassdoor! You used to be reputable, but I clearly see this is no longer the case. As of 2016 and onwards, Glassdoor is non-legit. Don't believe everything you read, especially on those companies that have mounds of glowing reviews and little else.

I used to have a lot of respect for Glassdoor and would always check their website before considering a new employer. However, I have since changed my mind and would not recommend them anymore. It's just a waste of time and effort to help them make more money from your clicks.

I recently posted a review that was not published, and I won't be going back. It seems like they don't care about the truth anymore, and they are more interested in making money from employer-driven publishing platforms. They are being supported by big business companies to keep their mouths shut, and they are no longer a free forum for telling the truth about unethical companies.

I remember back in 2009 when they published very accurate reviews of a company that I had intimate knowledge of and worked for. I whole-heartedly agreed with the employee reviewers from multiple departments, and I thought it was a wonderful idea for unsuspecting potential employees to make an informed decision from those who have "walked the walk and talked the talk". It could save you considerable time and heartache working for an unethical company that treats its employees like crap.

However, fast forward to 2015, and I worked for a horrendous company. I decided to write a thoughtful and well-informed insider-review, the first one! But, to my surprise, there was no response and no publication. They didn't do it. So, my assumption is that Glassdoor is not what they are saying. They have been bought out and silenced by businesses trying to give themselves a positive spin.

My advice is to move on and don't bother with Glassdoor. There are better websites available that are willing to take the risk and let you know whether you should take the plunge with a new employer.

I used to be a regular user of Glassdoor and thought it was pretty useful. I mean, you just gotta ignore the 1 star reviews that are like "they'll make you work 24/7 and sell your soul to the devil" and the 5 star reviews that are like "this company is heaven on earth and we have unicorns that fart rainbows". I even wrote some reviews myself over the past 5 years or so, mostly giving 3 and 4 stars.

But now, my opinion has changed.

I wrote a 2 star review about something that happened at one company, and suddenly all of my reviews were gone from their site. I didn't get any notification or explanation, I just found out on my own. So I sent them an email asking what was up.

Their first response was like "we don't accept fake reviews", and then they said that users should only post about jobs they actually had. I replied and offered to prove that I had worked for or interviewed with every company I had reviewed. Then they said they remove reviews "when they have reason to believe they were written by the same person". I was like, "uh yeah, I wrote them all under my account, obviously they were written by the same person". Lol. Then they said I was impersonating someone else or misrepresenting my affiliation with an employer (we're back where we started!). I have no idea what they're talking about. We were talking through my main email, the same one I used to sign up for their site years ago.

I can only guess that it was my recent 2 star review that set them off. But they wouldn't give me a straight answer. They just kept sending me bits and pieces of their terms of use and guidelines that made it sound like I was doing something shady. I don't trust their review site anymore and I don't use it personally.

The only thing that makes me feel better is reading about other people's experiences. It seems like a few others have had the same thing happen to them.

I gotta say, I'm giving Glassdoor a solid 2 stars. Don't get me wrong, the idea behind it is pretty dope. It's like finally we have a way to know what's really going on with these big corporations, you know? Like, they control so much of the information out there, especially on the internet, so it's nice to have a platform where employees and job seekers can speak their truth.

But, here's the thing. Glassdoor also sells their services to the same companies that are being reviewed on their site. So, like, there's definitely some conflicts of interest going on there. And while most of the time you can still get away with telling the truth about your employer, there are some companies that are just untouchable. Like, Google, for example. If you try to post a bad review about them, chances are it won't even get posted or you'll have to change it completely.

I know this from personal experience. Google straight up lied to me about a job offer, pretending it was based in Germany when it was really for their call center in Dublin. That's false advertising, and it's illegal. But Google posts hundreds of fake job ads every month just to make it look like they're hiring, and Glassdoor won't let you call them out on it.

That being said, there are still a lot of legit reviews on Glassdoor. Sure, there are some fake ones from marketers or management trying to make their company look good, and some from competitors trying to make them look bad. But most of them are just regular people sharing their experiences, and that's important. Like, if corporations are gonna demand references and do background checks on us, we should be able to do the same to them, right?

So yeah, Glassdoor is flawed, but it's still a necessary and welcome tool in the job search game.

Glassdoor is a website that allows employees to post reviews about their employers. However, it seems that they make it very difficult for employees to post honest negative reviews. They will simply remove your review claiming that it violates community guidelines without pointing out specific reasons or passages in your review that violate such guidelines.

Contacting the help desk doesn't help much either. They seem to barely understand English, and you get a very strong feeling that messages from customer support are heavily scripted. I googled for the person specifically replying to my complaint and I could not find her on Linkedin. But from the name, I don't think the person is a native English speaker.

If you make any specific questions, staff simply won't answer. All you get is scripted gibberish. It's like trying to start a conversation with a voice-activated toaster. They surely don't seem qualified to moderate reviews.

Beware as they are tricky: They will approve your review quickly and remove it a couple of days later without any warning to avoid having to engage in a discussion with the reviewer. I know of people that weren't even aware that their negative reviews had been removed.

I did have a couple of reviews published after submitting several times with minor re-wordings, but it takes a large amount of patience.

I would say that if other people are having the same hard time publishing negative reviews on Glassdoor that I'm having (and they seem to have, just google), people should probably take any negative review published very seriously.

Also, if you are careful analyzing reviews, you will find many one-liner reviews with 5 stars right after a negative review is posted. These look suspiciously fake. Their purpose seems to be pushing negative reviews to the back. It's worth mentioning that the company rating does not take into consideration the number of times it was marked as "Helpful". It's simply the average of all reviews, no matter if they have been marked as "Helpful" or not, so take company review rates with a pinch of salt and always read the reviews carefully, especially the negative ones.

This is a real story about my company. We're a small tech company in San Jose, and we don't have any branches in other countries, but we do hire overseas vendors from time to time. I worked hard to build this company with my own money, but I lost my home and property in the process. However, I'm still positive that I'll bounce back. We're all Silicon Valley engineers, and we work as a team with very little or no salary.

Recently, some frauds contacted us for contract work that they would do from India. We hired them, but due to poor quality, we had to terminate them. As a personal vendetta, they posed as employees of our company and put extremely bad reviews about us on Glassdoor. Despite requesting several times, Glassdoor never removed those reviews. I offered to give them my CPA's contact details so they could find out how many employees we had in our payroll. All of us on the team are shocked about the contents, such as "jokers" and "cheating others," which violate Glassdoor's review posting policies. One of our potential customers saw the reviews and brought it to my attention. Since then, he hasn't responded to my emails or calls, and it seems we lost him.

I made an emotional appeal to Glassdoor that these are fake reviews that appear on the first page of Google. We're a company, and we have families to feed. But they didn't change anything. I wish I had some money to challenge it legally, but I'm broke, and this small business is my only livelihood that Glassdoor destroyed for no fault of ours. There should be a law to protect small businesses that are always vulnerable to online review sites like Glassdoor. People who had similar experiences, let's contact each other to figure out whether we can slap a class-action lawsuit against these SOBs.

I'm an engineer by profession working on the latest technology such as cloud and machine learning. I'm networked with many startups, and this company will never get business from my current or future company. Let's start a no-patronage campaign against Glassdoor.

Glassdoor is a website that allows employees to post anonymous reviews about their employers. The website encourages employers to post reviews by real employees to counter the negative reviews. They also encourage employees to post responses to increase SEO. However, the website is built on a scam that solicits hate from disgruntled employees and competitors.

Glassdoor manipulates reviews and statistics to generate PR by targeting larger tech companies and financial institutions as well as FMCG companies. They award their CEO's despite their having average reviews, in order to generate PR. They put out masses of PR to stop any negative reviews of their business.

The flaw in Glassdoor's model is that employers get wise and stop posting responses. Employers refuse to pay for blackmail review positioning techniques. Glassdoor's model does not make money, and their sales team cannot make targets as hate does not sell.

Glassdoor continues to raise funds from Silicon Valley investors to fund their numerous high paid staff but does not generate real revenue. Their CEO Robert Hoffman is a bigoted fraud, and his senior staff are aware of this and discuss internally between them. Their Head of Legal Brad Serwin is a fraud and a bully, as noted by his own team.

The sales team believes it is a matter of time before the company is sold for its data as targets are unachievable, and the business model is simply not sound. In order to respond to Glassdoor, take every opportunity to share this message and post on their videos on Google, Youtube, and every social site.

Our country was not founded on free speech in order to have commercial Silicon Valley capitalists destroy reputations and harm business. Our country needs action to defend this attack on our liberty and values.

I was receiving a call they were pretending to be from glassdoor company and they asked money for registration and took interview and every thing and after the money transaction was completed they had switched off their mobiles..
Its my humble request to take action against it so that no one else could come in contact with this froud call..
Their numbers are 9891396170, 9540341585

Looks nice, works like a crap.
So many people and companies have suffered and will suffer from those anonymous reviews that can be written by absolutely everyone just for fun without any sign of proves. It's sad. It's something that should be urgently fixed.
This website is a complete mess because anyone can do anything and won't be responsible for that.

Glassdoor allows companies to review and they delete all reviews they don't like! It is hard to find any bad reviews, because they are deleting everything and they even get paid so that the negative reviews would be removed. Recently I posted about one scam company but Glassdoor rejected it because it was a negative review! I read their guidelines, followed what they stated, and they removed the negative review anyway. Glssdorr always rejects bad reviews for no reason! I have no idea why are they doing this, because this website exists so that people could leave honest reviews. I guess these people know nothing about honesty. This website and reviews there is just one huge scam! Avoid!

The company www.glassdoor.com is really shady and strange. The rep from this company told me that they required two phone interviews before they quoted me. I started to ask questions, but the rep quickly told me to shut up and advised not to ask a lot of questions. Basically, they didn’t help me, but they only promised to tell some tips and blah-blah. I won’t advise this company!

Not good! They are allowing recruiters to post as if they are employees so they boost the rating for a company. Doing this is neither truthful nor honest and doesn't give a fair representation from an employees point of view. I do not recommend glassdoor.com!