FabKids’s earns a 1.9-star rating from 15 reviews and 24 complaints, showing that the majority of parents and children are dissatisfied with clothing and service.
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Be careful, additional charges
My friend advised me to buy some clothes for my kids from www.fabkids.com. I ordered and when I checked my account, I saw the charge in amount of $29.99. The company charged me, but I have no idea for what. I opened their website and found out that it was fee for the usage of their website. I haven’t paid for the membership, and it was fee. I won’t buy from them again, because it is unfair to post such info with small letters and don’t warn your customers about these fees.
One pair was ruined and seller hasn't returned money back
I ordered two pairs of sneakers from the website www.fabkids.com. It was deal, ‘coz I paid for the two pairs only $35. I got the sneakers, but the quality was horrible. One pair was completely ruined and torn, so I couldn’t wear them at all. I returned this pair back, but the seller still hasn’t returned my money back or even replied to my emails. I wonder if there are people, who have the same problems and what have you done in such situation, please post comments.
They automatically subscribed me for the membership
The company www.fabkids.com is total rip off. I ordered outfit from them, but these jerks automatically enrolled me to their membership program. After that they charged me for $150 within several weeks. I called to the customer services and asked about refund, but they refused to provide any money back. Also they promised to stop the membership, but they continued to take money from me. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?
What a scam!
I paid almost $40 to have four photos of my kid uploaded to fabkids.com site, being told throughout the transaction and the website I would receive free subscriptions to magazine, only to be charged additional if I choose to add any of these items to my cart. It says "free" in the cart but watch out, there are charges at the bottom of the cart list. What a scam!
I ordered shoes here and was automatically signed up to pay a monthly fee for a membership.
This company is a scam. I can't get into my account and they keep charging me $49.99 a month and won't cancel my membership or return 3 months of payments I haven't been able to use due to their website being down.
Will automatically sign you up for a 40 monthly charge and lie about the refund told me on Jan 12 that my account would be processed in 5-7 days on Feb 2 called (21 days later) and told the refund had never been started
I got charged 29.95 an didn't even buy nothing an I shouldn't have no VIP account with yall an I would like my money back please
I place a order for some black high too tennis shoes, on December 19, 2015 so they would be here by Christmas I paid extra postage to make sure they would be here, as of today December 24, 2015your representative tell me I will not be receiving my granddaughter tennis shoes! She pick them out herself and a purple pair of boots with sequins but no size 3..now I have to wait four extra days after Christmas. I'm very disappointed because I feel if I pay a service I should receive it. My granddaughter lost her mom on June 22, 2015 on her birthday and tried to make sure she won't be disappointed. So I had to let somebody know how upset I am. Thanks, Ms. Jerelene Hunt
Overview of FabKids complaint handling
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FabKids Contacts
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FabKids phone numbers+1 (855) 322-5437+1 (855) 322-5437Click up if you have successfully reached FabKids by calling +1 (855) 322-5437 phone number 0 0 users reported that they have successfully reached FabKids by calling +1 (855) 322-5437 phone number Click down if you have unsuccessfully reached FabKids by calling +1 (855) 322-5437 phone number 0 0 users reported that they have UNsuccessfully reached FabKids by calling +1 (855) 322-5437 phone number+1 (917) 363-2586+1 (917) 363-2586Click up if you have successfully reached FabKids by calling +1 (917) 363-2586 phone number 0 0 users reported that they have successfully reached FabKids by calling +1 (917) 363-2586 phone number Click down if you have unsuccessfully reached FabKids by calling +1 (917) 363-2586 phone number 0 0 users reported that they have UNsuccessfully reached FabKids by calling +1 (917) 363-2586 phone number
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FabKids emailsmemberexp@fabkids.com100%Confidence score: 100%Supportccparequest@fabkids.com83%Confidence score: 83%
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FabKids address609 Mission Street, San Francisco, California, 94105, United States
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FabKids social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all FabKids contacts
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