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WPI Parenting Magazine / Fraudulant charges

1 Ogden, UT, United States Review updated:
Contact information:
Phone: 800-466-6223

2 months ago I went into a motherhood maternity store and made a purchase. This last week (october 20th) I looked at my online credit card statement and a 20$ charge from WPI Parenting magazine was on there. I have never purchased a parenting magazine, have never used this credit card online and the charge wasn't even under my name it was under my sister-in-laws. I called WPI parenting magazine and they informed me that when I made the purchase at motherhood maternity, they gained access to my credit card information and authorized the 20$ purchase of the parenting magazine. I am filing a complaint with Motherhood Maternity and with WPI Parenting Magazine. I never thought that shopping in a mall especially a maternity store would turn out this way.

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Comments

  • Ch
      4th of Nov, 2008
    0 Votes

    Same thing happened with me today. Made a purchase 2 months ago at Motherhood maternity in Burlington MA and today I see a $20 charge from WPI*parenthood. This is serious. I am planning to file a complaint in State's Attorney General Office and Better Business Bureau. Of course I will dispute the charges with my credit card company.

  • Su
      1st of Dec, 2008
    0 Votes

    This also happened to me. I made a purchase at the mall of america store. I am furious that a shop would be involved in this behaviour. I have organised my bank to get a refund on this. I will also be making complaints to the store and WPI.

  • Mm
      3rd of Apr, 2009
    0 Votes

    SAME HERE! This is the first time I have heard it was because of motherhood maternity though. I am having our third child and this is the third time this has happened! I wont be shopping at motherhood-scammers anymore. This is rediculous! Parenting is being kind enough to refund my money no questions asked. I am going to be contacing motherhood's corporate offices shortly.

  • Yu
      3rd of Apr, 2009
    0 Votes

    I just saw a charge from them as well. I called WPI and asked them why I am being charged. Apparently when you buy something at Motherhood Maternity, you sign up for 2 months of free issue of Parenting Magazine. Then 2 months later they start charging you.
    I told them I never signed anything in the store, but the agent said thats how they get the credit card info.
    So, don't sign anything at the store and maybe even ask the sales rep to make sure you are not signing anything besides your receipt:)
    They promised me my money back. We will see

  • Rr
      6th of Apr, 2009
    0 Votes

    The same thing happened to me. I called my bank and they gave me a number to contact them. I was able to cancel it and get a refund.

    the number is 1-800-234-0847

    I hope you can get everything back!

  • Sw
      18th of Apr, 2009
    0 Votes

    I also received this $20 charge on my credit card after I purchased a couple of maternity tops for my daughter-in-law at Motherhood Maternity. I've contacted Parenting Magazine to have this charge removed and they've agreed to do so; however, I am extremely upset that anyone can charge my credit card without my permission. This is such an under handed way to do business. I plan to register a complaint directly with the magazine and Motherhood Maternity. Needless to say, I will never do business with either again.

  • Sc
      27th of Apr, 2009
    0 Votes

    This just happened to me as well. I can't afford $20 for some stupid magazine when I can't even afford food for my family. I am outraged!!! I will NEVER buy from Motherhood Maternity again and am telling all of my family and friends. They are going to loose a lot of business over this scam.

  • Jq
      21st of May, 2009
    0 Votes

    My fiance and i had the same thing happen to us, but I used HIS card, and the Motherhood Maternity store used my name with his account info and sent it to Parenting. I'm not sure who is running this scam, but this experience is frustrating. $20 is not a whole lot of money, but being charged without consent is wrong! Although I do like the information it contains, I am going to think twice before ever buying a Parenting magazine... and I definitely will not be shopping at Motherhood Maternity. Thank you all for posting! Parenting says it will issue a refund, and the money will be returned in 4 weeks or less. Funny that it only took them a day to remove the money...

  • Bo
      12th of Jun, 2009
    0 Votes

    hello, I know someone who works for magazine you are all talking about and I will be happy to explain was is going on. When you make a purchase at those maternity stores, they are SUPPOSED to ask you if you would like 2 free trial issues. If you say yes, they are SUPPOSED to give you a post card to sign that indicates you agree to cancel within 60 days or the maternity store will give (parenting) your credit card info to charge $20 for a 2 yr subscription. If they do not offer this to you and you are charged anyway, please just call parenting magazine directly and you will receive a full refund on the card it was charged. It appears several stores do not offer the signature cards to every customer, but they are not supposed to give (parenting) your order if you do not sign the card. Please understand that the issue is with the particular store you went to, not the magazine; they are just taking the orders the stores give them.

  • Am
      17th of Jun, 2009
    0 Votes

    Same thing just happened to me...I swear I said No when asked at Motherhood Maternity. When the magazine showed up I thought my sister had gotten me a subscription, but she didn't. Then last night I saw the $20 charge on my credit card. I called to cancel, but I'm still fuming. Total invasion of privacy...who else are they giving my credit card info to? I won't be shopping there again,

  • Mb
      31st of Aug, 2009
    0 Votes

    I also have been scammed by Motherhood Maternity and Parenting Magazine. If someone would have offered for me to PURCHASE a magazine subsription for my daughter I probably would have consented, but I find their underhanded tactics criminal!!! I am also reporting to the Better Business Bureau and Attorney General Office!! This is SO WRONG in every way!!! NEVER NEVER NEVER will I purchase anything else from this store! No way to do business...big mistake on their part...I am the mother of 4 daughters of which two are pregnant right now...we will take our money somewhere else and will do our very best to warn every pregnant person that we see about their fraudulant practices!!!

  • Ch
      22nd of Sep, 2009
    0 Votes

    Same thing, bought something at Motherhood Maternity and charged $20. I called WPI Parenting Magazine, they will refund the money in 4 TO 6 WEEKS. Can you believe that... WEEKS not DAYS...
    I have lost my confidence in Motherhood Maternity if that is how they do business. I will not shop there anymore and tell all my friends about staying away from them.

  • Kr
      26th of Sep, 2009
    0 Votes

    SAME STORY! Is this fricken legal? Isn't it a crime to take someones card number and make fraudulant purchases with it? I'm furious and I want to who's responsible!

  • Kr
      26th of Sep, 2009
    0 Votes

    I just emailed my local news station with this story. Hopefully I hear something back! How did you all go about reporting motherhood maternity/parenting mag to the better business bureau?

  • Jm
      26th of Sep, 2009
    0 Votes

    Same problem but with Parents Magazine (is it the same?). Actually we did nt use our credit card, so they sent us a $12 bill for a 1 year subscription. They sent us a bill 3 or 4 times for 6 months. Of course we had not subscribed to this magazine. 1 week ago, I was fed up, so I called a phone # I had found online (google "Parents Magazine ripp off") and I told them to cancel everything. Well, they agreed right away, no question asked, to cancel the bill. Obviously they know what they are doing is not legal. The lady I spoke with told me I had subscribed to their magazine online, but I had never ever done such a thing. Usually when you subscribe to a magazine online you have to pay with your credit card BEFORE receiving those magazines. Well, not with them. They have your address (I guess my wife entered our mailing address for a promotion or to win something - she was pregnant and she visits a lot of websites for pregnant mothers, babies, etc.) and they send you a bill. I also guess that most people pay because $12 is such a low amount and they probably think they do subscribe to the magazine online.

    This not acceptable.

  • Av
      6th of Oct, 2009
    0 Votes

    Same thing. I was offered 2 free Parenting Magazines, with no mention of being charged. Just disputed the charges.

  • Sa
      7th of Oct, 2009
    0 Votes

    Same exact thing just happened to me. Parenting magazine said they would refund the $20. I called the store where I've shopped (and spent too much $$$) and spoke to the manager who has waited on me several times. She pulled up my receipt and told me that I did authorize the magazine offer. I asked if she had my signature, to which she said she didn't. I told her that I don't recall her ever offering this magazine to me let alone authorizing the transaction from my checking account. The manager also told me that I would have had to sign my name twice on the key pad (once for the clothing transaction and again for the magazine). I would never have signed my name twice especially for a magazine. I let her know that this scam that her company has is all over the internet for trying to trick people. She sounded shocked, but how could she be when I'm sure she's done this to lots of other women? I will be calling my attorney general's office and warning my pregnant friends to be very wary when shopping at Motherhood Maternity. I won't be shopping there anytime soon.

  • Sw
      21st of Oct, 2009
    0 Votes

    Same thing happened with me. Even I bought some clothes from Maternity Motherhood and now after few weeks my credit card was charged 20 $ for some stupid WPI parenting Magazine. I called them up n they said that they will refund it to me within 12 hours. lets I am waiting. Will let you guy know if they actually refund the amount or its a fraud once again.

  • An
      12th of Nov, 2009
    0 Votes

    This happened to me this morning. Here is the email from their customer service spokesperson:

    Good morning Ms. XXXX,

    On behalf of Destination Maternity Corporation, I deeply apologize for your experience with our Parenting Magazine promotion. We absolutely never want to sign someone up for the promotion without his or her full understanding and acceptance of the offer.

    We have developed three different safeguards to help ensure that our customers are fully explained the details of the promotion. First, our sales associate should have verbally explained the offer which includes two risk free issues of Parenting magazine, and continues with 18 more issues for $20 if not canceled during the 60 day trial period. Second, our sales associate should have directed you to the signature pad that details the offer and authorizes us to transfer your information to Parenting Magazine. This same information would also print out at the end of your receipt. The sales associate should have then handed you a brochure that further details the promotion. Finally, Parenting Magazine sends an acknowledgement notice of the subscription with a 1-800 number to cancel the magazine. We sincerely apologize if this entire process did not happen in your experience.

    I would be happy to contact Parenting Magazine on your behalf to ensure that your subscription has been canceled, and any charge has been refunded; please send me your full name and address so I may do so. Once received, I will also have you removed from our database.

    Again, we sincerely apologize for the inconvenience to a valued customer.

    Please let me know if there is any further assistance that I can provide in this matter.

    Best regards,
    Rachel Perskie

    Here is my response:

    Ms. Perskie,

    Thank you for your prompt response.

    Your salesperson did not explain to me that my debit card information was being transferred to anyone. While I don’t doubt that many interesting or important things might be printed on your receipt, I am unfamiliar with any agreement to allow Motherhood Maternity to act as my proxy in any financial transactions. Please note that this email, along with my complaints, serve as written documentation that any such agreement, however deceptively or incompletely presented or explained, is terminated effective immediately.

    I have contacted Parenting Magazine myself to insure that my account is refunded. If it is not, I will contact you. Please feel free to call Parenting Magazine to make certain this is completed.

    I sent her my address.

  • An
      12th of Nov, 2009
    0 Votes

    Here is the letter I sent to the FTC, the AG(s), and the BBB:

    To Whom it May Concern:

    I received an unsolicited subscription to Parenting Magazine. Upon contacting Parenting Magazine, I learned that Motherhood Maternity supplied my debit card information to Parenting Magazine, authorizing a $20 deduction for a subscription to Parenting Magazine. In contacting Motherhood Maternity, I have not been able speak to anyone about how I ever received this magazine, and I am truly disturbed by the notion that I cant figure out who requested it and how my credit card information stopped being my property. I did not authorize Motherhood Maternity to transfer my debit card information to Parenting Magazine. I did not request a subscription to Parenting Magazine from Motherhood Maternity, did not open a credit or other account with Motherhood Maternity, and want to make sure someone else did not apply for a subscription or authorize this transaction using my information. I have asked Motherhood Maternity to cancel any and all credit cards, subscriptions, or other purchase agreements issued by Motherhood Maternity in my name. I have reported this incident to the Attorney general of Minnesota, the Attorney General of Pennsylvania, the FTC, and the BBB of Philadelphia, Pennsylvania. I have asked Motherhood Maternity to send me written documentation that I have no active accounts with their organization, and that no further charges to my debit card are pending or in process. I have asked Motherhood Maternity to please remove me from all marketing lists associated with their organization. And not to contact me for any reason other than to resolve this matter.

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