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1 Manchester, NH, United States

I ordered a specific item that was a ball pit with a basket ball hoop on it, the item I received did not have a basket ball hoop on it. I requested an exchange and it asked me to take a picture. I went upstairs to take a picture of it set up and the app went down on me. As I tried to restart the replacement process again it "flagged me for excessive returns". And will not allow me to exchange this item even with a 30 day return guarantee and their fault for sending the WRONG item.

Oct 6, 2018

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