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Wish / changing arrival date

United States

I ordered a pair of heel in Dec.2016. The arrival date said it'd be here by Jan. 8, 2017. Well I go to track my package and I can't. Also when I go to look at my order they changed the arrival date from Jan. 8 to Jan. 15. So the only thing I did was write "customer service" and ask them since my arrival date had changed would it be there on that date. Instead of them saying yes or no they give me a refund that I didn't ask for. I actually wanted my shoes and if they by some miraculous miracle fix their mistake I hope the arrival date isn't changed again. Because that was their negligence not mine...

Br
Jan 8, 2017

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