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Posted: Feb 7, 2013 by    

refusing to get in contact

Complaint Rating:  100 % with 3 votes
100% 3
Contact information:
Vernon, British Columbia
I ordered a wig on Jan 29th from this company I paid 201.00. Since they told me my product would only take afew days to process. I have message 6 times to them on there website and find it odd that on there live chat there has been nobody there for a week now and have also left messages there as well. I am concerned as now I am seeing many bad reveiws about this site..
Complaint comments Comments (2) Complaint country Canada Complaint category Other


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A  2nd of Mar, 2015 by    0 Votes
This is the worse wig company. Do not order from them. I've sent pictures and complained about the wig and customer service has been no help. This is my first and last time ordering from them
N  26th of Jun, 2015 by    0 Votes
This Wigsbuy.com Company has ripped me off also, for almost $ 200.00 And looks like they have been doing this for year's to hundreds of people. They have several sites on the PC with different names. They are in China (all same rip-off artists) Same song and dance to everyone. They send you a different Wig than the picture of the one you purchased. Then a month later you get who knows what, if you get anything at all. Then of course you want to send it back, so they offer you a deal of approx. $ 20.00 to keep the piece of GARRBAGE ( **** ) When you refuse, they say send it back (If and when they ever return your E-Mails) .Which cost a small fortune to send back to CHINA. Then they say they didn't get it after a month or so. You then send them a picture of the receipt from the USPS where you mailed it. They still say they didn't get it...That's there STORY, and their STICKING to it. How does this continue to happen in The Good Old USA ????????? Why can't this be STOPPED ????? Because they are in CHINA ????? Signed, MAD and CONFUSED

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