Wigsbuy
Reviews and Complaints

Oh my god they did the same thing to me but they only agreed to give me a percentage of my money back! I havent sent it back yet, so should I not send it back?

This is a SCAM Company from CHINA... WIGSBUY.com They are doing this to hundreds of people, and getting rich off Everyone. They RIPPED me off for almost $ 200.00 The fact of this matter is: It's NOT only about the money (which is bad enough ) It's also the FACT that we can't seem to do anything about it. Another thing we have to just take it lying down, and with a smile. OH PLEASE... If ANYONE out there has a idea of how this can be stopped, please POST IT so something can be done about this. Signed, Tired of getting Ripped-Off

I bought a long wig.The long wigs are alluring! All the details are amazing. High quality 100% human hair, yellow color and long wave style, all of them are my love. Reasonable price is great for me. They are my perfect choice. Thank you very much!

I am glad I visited this site because I too ordered a wig from this crappy site and still waiting on it, I was told in order to cancel it I was quoted the 25%bull not to mention, I only paid $83.00 for my wig and if a wig order came in for more it would take more time therefore, they would have to concentrate on the production of those first. I told them I didn't know proce played a factor in the distribution of their products, I thought orders were process according to payment. It would soon be a month and I still have yet to receive my merchandise. You know I believe in people making a living but somebody need to put these kind of people out of business.

Thank you all for the comments. I almost ordered a wig today after much thought. So glad I read the reviews before losing my money. I recommend everyone checking out ebay if you want to order wigs under $20.00. I did and pretty happy with it. I would send a photo but I started writing this before I could take a one.The wigs are from China but fairly good quality and if you have a complaint ebay takes it seriously. The site said it would take approximately 4 wks to arrive and I go t in less than 2. Hope this is helpful.

First of all... Notice the dates and all these comments.. This Company Wigsbuy.com has continued for year's. With FRAUD, FALSE ADVERTISEMENT, and GETTING RICH off STEALING MONEY. And, it goes on & on & on. They stole almost $ 200.00 from me. I can't stop the Company in CHINA from doing all this. BUT... I CAN SPREAD THE WORD... I am challenging EVERYONE that has been taken by this Company... To Get On Board... If we all stuck together we might have a chance to get this stopped...

Avoid this site like the plague.

Firstly, I paid for express shipping and opened a dialogue immediately as I needed the wig for work. They ignored me until I repeatedly chased them up and eventually issued a refund after constant emails as the wig was received three weeks after its expected date.

More annoyingly, the pictured wig is not what I received. I knew the pictures of people were false but the wigs are not the wigs they feature upon the order page.

I paid for a full lace front and instead got a shoddily tied two by six inch square of lace at the top front of the head. The sides were wefts (exactly what I did not want) and so thin that it by no means could pass as believable.

Throughout every instance they eventually email back, ignoring your concern and respond with "you understand".

They also denied me the ability to dispute my order. So much for costumer satisfaction being at the forefront of their concern.

Do yourself a favour and paint your head with glue then roll around a dusty floor. I guarantee the product would be better than anything you could order from here.

I ordered clip in 100% human hair extensions.The white skinned (like me) hair model had practically the same smooth, big kind of exact curl as me.

I received what can only be described as rough, kinky, horse hair. It's BAD. First it took them almost TWO months to respond, then despite sending photos comparing the advertisement, my real hair and the crappy extensions, they refuse to refund. My sister friends LAUGH at wigsbuy suggesting the product sent matches the advertisement.

So much for the 100% guarantee. Attacged c are photos of the advertisement and what I received. What a joke!

I SHOULD HAVE BELIEVED THE BAD REVIEWS...WIGSBUY STOLE ONE OF MY WIFE'S CHRISTMAS PRESENTS $ 195.00 ...PLEASE LEARN FROM OUR MISTAKE

WIGSBUY.COM STOLE $153.59 FROM ME AND NEVER SENT ME MY MERCHANDISE WIGSBUY.COM HAD ME WAITING FOR FOUR MONTHS FOR MY ITEM AND I REORTED THEM TO NETSPEND.COM THE PEOPLE THAT I HAVE MY DEBIT CARD WITH AND THEY CLAIM THEY TOLD THEM TO SEND ME MY MERCHANDISE BUT WIGSBUY NEVER REFUND ME NOR DID THEY TRY TO ATTEMPT TO SEND MY ITEM. THESE PEOPLE ARE HORRIBLE RIPP OFFS THEY ROBB PEOPLE IF YOUR IN THE US BE PREPARED FOR A MAJOR LET DOWN BECAUSE IF THEY DONT STEAL FROM YOU THEN YOU WILL BE WAITING TIL HELL FREEZES OVER TO GET YOUR PRODUCT .THESE PEOPLE DO NOT CARE ABOUT THEIR CUSTOMERS AND IF YOU DO GET YOUR MERCHANDISE YOUR LUCKY!

I am very happy with my orders. The quality of the wigs is amazing at the price! I didn't like shopping online before, but this shopping was really perfect. A nice experience!

I have email over and over and got zero response in sending back the wig i got. it was not anything like the discription or picture and definitely not the color. I WOULD LOVE FOR SOMEONE TO AT LEAST GET BACK WITH ME

I had to cancel my PayPal payment ,but am willing to repurchase because I really need the 2segways for school.. purchased them aug 3 2023 an no reply.. if possible please resend .thank you Andre..

They sent me two wrong orders and made me pay return shipping even though they messed up and never gave me what I ordered. They refunded the first time to PayPal has agreed but they made me Place another order which I did. They sent me the wrong thing again. Made me pay for return shipping. They never issued my refund and ghosted me, stole money!

You say your wigs are from caif., and your company is as well.. When you sent me out your wig it came from calif. Now I want to return it and you give pay pal a china address too mail it back you are fraud.
Linda taylor

WIG IS NOT WHAT YOU SEE ON WEBSITE. They make it impossible to return product telephone number disconnected. I am EXTREMELY DISAPPOINTED with professionalism. Only 7 days to return for full refund but no return address . I DARE THEM TO SAY EVERYTHING ISNT IN RETRNED BOX EVERYTHING SENT IS IN BOX. Expect to hear from someone soon. Marcia Peters

It was sent from calif. But they want me too ship it back too china. Fraud...
Aweful company do not order wigs from china. Only us.
The wig is ugly short not long wrong color as well they send you what ever they want aweful do not use them.

I received the wrong product. The wig I ordered looks nothing like the one I received' I paid by PayPal and will dispute the charge if I can not return this wig. Please advise.
i received # [protected]. Order #1201969
sub order#1265935
Product number on orig tracking info is #718142

I ordered a wig on 3/28/2019 and have not gotten it yet .I have sent several email and know response. If I don't get my wig or money back I will take it a step higher.So please respond to my email and let me know what is going on .
Thank You
Selena Lundy
Email Address
slundy304@yahoo.com

I have PAID for a wig that I NEVER received and I would like a full refund of my money please.

I have submitted two email requests asking for a return authorization on a duplicate order (billed for two orders). I also want to return the original order due to poor quality and wrong color sent. I have been unable to receive any acknowledgement for my request. I will be disputing with my credit card company.