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West Elm / Pathetic Delivery on Orders

1 United States

I'm so glad I just ordered a simple throw, I've read stories about how people have spent serious money with this company to not have their items show up. Back in December I placed my original order, and I received somone elses product. It was not from West Elm but from Pottery Barn Kids, not even closely related to what I ordered. I've spent way too much time trying to find out when I should get the correct order. Today I said enough, I want my money back! That too may not happen, as I was told it would take 3-5 days. Williams-Sonoma Inc. owns West Elm. I have no more respect for a once great company.

Jan 14, 2016

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