Weathergard
Reviews and Complaints

After reading this, I'll not consider them.

Thanks!

I found this complaint while searching to see if WeatherGard windows are available in Kentucky. My experience with WeatherGard was completely different than the original poster. We purchased a house in Michigan in 2012, and WeatherGard was offering 2 for 1 windows at that time. We met with the salesperson who provided us information and a demonstration of their windows. We didn't feel pressured at all, but we were satisfied by the information and decided to purchase their windows. We replaced all of the windows in our house except our basement windows. This totaled 18 windows plus a sliding glass door. The installers were friendly and professional. They did a great job installing everything, and they cleaned up after themselves. We never had issues with cold air around the windows in the winter and weren't aware of any heat escaping.

We moved out earlier this summer, and as we painting and preparing our house to move, I did notice some moisture damage in the drywall around the window sills, but it didn't look recent, and it may have been there prior to the windows being installed. The wood frames that were installed around each window were not damaged at all and showed no moisture damage.

While cleaning windows, we broke one of the rods that holds the window up when you open it, and we broke one of the locking mechanisms. We had also noticed that the sliding glass door didn't always lock when you depressed the locking mechanism, and we realized that the door was out of balance (which was causing the locking mechanism not to engage). There was a slight gap at the top (you could actually see daylight) when the door was fully closed.

They have a lifetime warranty (for the original owner), so we called WeatherGard, and we did not have any of our original paperwork or receipt. They were able to look us up by our address. They sent someone out to repair everything, free of charge, and he completed all 3 repairs in under 10 minutes. They also reminded us that the warranty is transferable to the new owner for 30 years. All they had to do was call WeatherGard, provide our name, and their proof of purchase (of the house), and the warranty would be transferred.

I can't say that no one has ever had negative experiences with the company or their customer support, but I can say that my experience has been purely positive.

WeatherGard windows (Oak Park, Mi) is run by bottom feeders who won't stand behind their windows.

I feel it would have been helpful, while reading these comments, if people were honest about the quality in comparison to price. We will be replacing windows in our home soon. After having Weatherguard come out to give us a price, they have never called again to see if we have made a choice or to be in contact at all. That in itself concerns me because follow-up calls are always part of good customer service.
I guess I'll have to have Wallside come out and give their talk next.

Its hard to believe that a company would send out installers who don't have tools or ladders to replace windows, and then ask a customer to use there tools. What was the name of these installers? Larry, Moe and Currly. Who can you trust? I have been reading reviews of a lot of window companies, and a lot of unhappy customers, I need new windows, but who can you trust, are bad reviews written by fired employees. Can some one tell me any truth about a good window company who goes through there contractors that have good work standards. Please help me if you know of any good company
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Unpleasant people to work with. I suggest you avoid doing business with them. There are plenty of other companies.

Weathergard Windows uses the same hollow huge framed window and sash they used in 1989 and I know because I had weathergard windows installed in 1989 and the only difference is the glass package which every company uses now. Its a joke how much glass you loose using the huge framed windows weathergards been using forever . Why would a so called good company use such old hollow windows when every great company uses foam filled up to date windows, like the one poster said its like using a ten year old computer which nobody wants. Just because companies sell bs talk instead of foam filled DO NOT be fooled by bs artists like this sales guy Marvin Chappell was from weathergard. Nice try marv your stories are BS like your old hollow cheap window!

There is no other explanation for the aggressive attempt to discredit her.
It is that simple. As I reread, I'm more at 95%+ likelihood. Sure, I buy the windows, they are great, so someone else's experience sucked. What is my response? Sympathy for them and testimony that my experience was not as bad.
Under no circumstances that I can imagine, would a stranger, a customer reviewing the company have motivation to denigrate Donna.
The only explanation, if we follow the razor, is that their interest in discrediting her comes from their employment at Windowgard.

I am a professional rhetorician, as in I teach rhetoric at one of the three major universities in this state.
I certify that in my professional opinion there is a better than 80% likelihood that multiple comments on this board are Weathergard managers, employees, owners.
The first comment is far, far too detailed to be anything but authentic. Pro-Tip as a former business owner, Weathergard if you aren't going to have better crews, then have at least one or two A-teams and fix problems 150%.
Do not compound it (Mary, Dan, John, et al) by going on to a comment board and lying. Doing that causes this to happen.

Everyone can read the truth in the first comment. We all understand how to lie, every person learns it as a child, most grow out of it.
Clearly, you three and friends didn't.

The truth is the truth and I recommend that anyone choosing to do business with these people do so with the Donna's review in mind, but also Mary, Dan, and John's sleazy, unethical, lame, lazy, stupid, insulting, and foolish attempt to discredit the person who was wronged by their company.

One thing that I am seeing here is that almost every commenter had to have Weathergard
return to resolve some issue. I had Wallside replace all of the windows in my home and
a sliding patio door as well. The sales person was prompt and efficient, the factory delivered
the windows and door promptly and efficiently, the installers were prompt, efficient and
highly skilled, even used my supplied spray foam insulation to seal all openings during the
installation, it has been 8 years now since the install, all windows still look brand new,
function beautifully and have reduced my heating cost as well as provided a much quieter
indoor environment. These windows are high quality and cost efficient, the best value in
a replacement window on the market, period.

Another follow up! I had a visit from the original sales guy who made me feel like i was being heard and took a look at the things i was talking about, I felt so much better after he had stopped by :) Today the lead crew guy came and addressed all the items that I had concern with within the time frame in which was indicated to us that he would be at our home. :) I recieved a phone call from one of the owners of the company who took the time to hear me and to learn a few things also. Now I can finally sit back and Enjoy my new beautiful windows! = This is one happy Momma!