watch
First watch ordered as Christmas gift.
It was faulty and returned.
Second watch also faulty.
But by this time my husband had returned to work abroad.
It rook one week outside the 30 day guarantee to get the watch back to the UK.
I was in full communication via messanger explaining the situation.
The watch was returned.
I have since been told the watch was returned scratched.
This is a lie as my husband took photographic evidence prior to its return.
The puctures have been forwarded to the watchshop 3 times.
I contacted Jack at 4.55pm yesterday and was cut off as he finnished at 5pm.
Now I have no watch and no money.
Going seeing the husband for Easter in 2 weeks bearing no replacment Christmas git.
paid extra for shipping, but still didn't receive anything
Don't buy anything from an online store called www.watchshop.com, they are not to be trusted. I have ordered a watch from them three months ago and still haven't received it.
About two months ago I received a notification from WatchShop stating that I have to pay some extra for shipping and taxes. I didn't quite understand but decided to pay.
They took my money and I didn't hear anything from them ever since.
No doubt that WatchShop is a scam. I'm not the only victim, and I wasn't surprised when I found tons of negative reviews.
Please save your hard earned money from these horrible people!
Stay away from this store!
I will never buy anything from WatchShop again and of course I would never recommend this store to anyone. My experience with them was bad and they gave me nothing but headache and we are still in the middle of resolving my issue!
I ordered a watch and since it was a present for a family member I wanted to get it as soon as possible, so I paid extra money for next day delivery, but my order did not show up. I contacted WatchShop and they said that there was nothing to worry about. After one week of waiting I sent a refund request but they refused to give my money back. They said that they only can refund the money I paid for shipping but I did not agree and demanded a full refund.
They said they need some time to think and never replied since then.
WatchShop is a fraud company, they are the worst I have ever dealt with! Stay away from this store!
Is WatchShop legit?
WatchShop earns 51% level of Trustworthiness
Average Trust Update: WatchShop assessed by Complaints board with 51% credibility. Caution advised for personal and financial details.
We found clear and detailed contact information for WatchShop. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
WatchShop has claimed the domain name for watchshop.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Watchshop.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Watchshop.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for WatchShop have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up WatchShop and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Worst ever!
I received my watch and looked like a cheap replica of what was shown on their website! I contacted WatchShop customer care and they said that I can send it back and will be issued a refund. Well, everything seems fine so I agreed, paid some extra money for the return shipping and sent the watch back. When I asked about my money they said that refund was not possible since the watch was broken. They told that they sent it back to me! I'm so angry at WatchShop! They are the worst company I have ever dealt with!
Seller was unable to repair the watch, but he didn't send the refund
I bought the watch from www.watchshop.com and the price was about $350. The order arrived on time and only 2 days later I noticed that there were problems with them. I contacted the seller, who said to return the watch. I paid for the return shipping from my own pocket. The seller emailed me back only 2 weeks later and said that he couldn’t repair the watch, so I would get refund. 4 weeks passed and the seller disappeared and I didn’t get refund.
Very unprofessional.
I purchased a watch from WatchShop back in January. After I received my order I decided to return it because it did not work properly. 5 days later I received a message from postal service stating that watch was delivered. Then I got an email from WatchShop saying I'll be refunded in 7 days. Despite their promises I never received my money back. I tried to contact them, sent several messages and even called, but was absolutely ignored. Two days ago I called again and some one finally answered. Person I spoke to was in a hurry, he promised to call me back after his lunch break. How unprofessional! He actually never called back. I will never use them again.
I order a watch with klara an never received it, it's the only thing I've never received, I'm sorry about this as I hate to have to complain about anything I'm so sorry about this but I did not receive the watch .
My name is Andrew Bates 59 Derrington avenue crewe cw27jb and my email is andybates1997@gmail.com
Seller didn't help us with the watch. It was too big
We bought watch for my wife from the website www.watchshop.com. We got it 3 days ago and it turned out that the watch face was too big and looked awful. We decided to send the watch back and ask the seller to change them or return money. We already sent the watch back, but the seller didn’t react. He hasn’t replied. He hasn’t returned money. He didn’t send new watch. We don’t know what to think.
Seller didn't provide info about the delivery
I ordered watch for my brother’s birthday from the company www.watchshop.com. It was awful experience, ‘coz the seller charged me quickly and provided the approximate date of the delivery. After that I waited for the whole day and got completely nothing from them. The seller replied to my email and promised to check the info and inform me about the order, but I haven’t heard from this jerk after that. Maybe someone has any ideas how to return money back, please contact me then or leave a comment. Thanks.
I ordered watches from the website watchshop.com. So I’m not satisfied with the quality and services of this seller at all. The quality is really horrible, my watches broke after 2 weeks, and I returned it to the seller. He never responded to my emails, and I don’t have his phone number. So I wanted to ask for any good advice, what actions to take in order to receive money back. Thanks!
Overview of WatchShop complaint handling
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WatchShop contacts
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WatchShop phone numbers+44 800 024 8794+44 800 024 8794Click up if you have successfully reached WatchShop by calling +44 800 024 8794 phone number 4 4 users reported that they have successfully reached WatchShop by calling +44 800 024 8794 phone number Click up if you have UNsuccessfully reached WatchShop by calling +44 800 024 8794 phone number 0 0 users reported that they have UNsuccessfully reached WatchShop by calling +44 800 024 8794 phone number+44 330 100 3626+44 330 100 3626Click up if you have successfully reached WatchShop by calling +44 330 100 3626 phone number 3 3 users reported that they have successfully reached WatchShop by calling +44 330 100 3626 phone number Click up if you have UNsuccessfully reached WatchShop by calling +44 330 100 3626 phone number 0 0 users reported that they have UNsuccessfully reached WatchShop by calling +44 330 100 3626 phone number+44 120 444 0286+44 120 444 0286Click up if you have successfully reached WatchShop by calling +44 120 444 0286 phone number 0 0 users reported that they have successfully reached WatchShop by calling +44 120 444 0286 phone number Click up if you have UNsuccessfully reached WatchShop by calling +44 120 444 0286 phone number 0 0 users reported that they have UNsuccessfully reached WatchShop by calling +44 120 444 0286 phone number
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WatchShop emailshelpdesk@watchshop.com100%Confidence score: 100%Supporthelp@watchshop.com94%Confidence score: 94%supportsupport@watchshop.com92%Confidence score: 92%supportpress@watchshop.com91%Confidence score: 91%communicationsecurity@watchshop.com90%Confidence score: 90%support
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WatchShop headquartersAurum House, 2, Elland Road, Leicester, England, Leicestershire, LE31TT, United Kingdom
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WatchShop social media
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