The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Washington Mutual / Overdraft charges!

1 264 Reservation RdMarina, CA, United States Review updated:
Contact information:
Phone: 18007887000

Since Sept-06 when I found out I had become a victim of online internet identity theft from my bank Washington Mutual and it was going on for over 2 years never a clue and did not see my bank statements for 15 months in [protected] It was because the man i was seeing didn't want me to see them so he had them sent somewhere well I am prosecuting him but the bank should have seen all the activity going on from [protected] it wasn't till i got all my statements did I see why wamu didn't care cause they collected a lot of overdraft charges $4000.00 and also $2000.00 in all those extra fees they should have called me or closed my account froze my atm card cause that is what i use it would have sent me inside to talk to them and on top of that the bank statements i ordered for those 3 years I have to pay for even though its for a police report so it will get up to the DA office. They don't put their customers first and i always get different answers to the same question all they care about is making money and I think its wrong.

Sort by: UpDate | Rating


  • Ga
      31st of Jan, 2008
    0 Votes

    To everyone who is having problems with WAMU:

    I have also had some problems and did some research. You can actually report them to the feds and they will investigate. Though it takes a little while - it WILL be helpful if everyone who has a complaint contacts them.

    You should contact:

    San Francisco Regional Office

    Pacific Plaza
    2001 Junipero Serra Boulevard, Suite 650
    Daly City, California 94014-1976
    Telephone: (650) 746-7000
    Fax: (650) 746-7001

    Mail: P.O. Box 7165
    San Francisco, California 94120-7165

    Good luck with your problems in getting them resolved!

Post your comment