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Walkfit America / Do not order from them

1 United States

Do NOT order walkfit inserts/orthotics from WALKFIT, LLC (website)...located in Rancho Cusamonga, CA. they are the manufacturers of walkfit orthotics inserts (a great product by the way). I placed the order, entered my credit info, etc...expected to see the final invoice page for the grand total (shipping, tax, etc). Well, there wasn't one. There was no email with invoice. The next morning, I had a charge for $89.60 on my checking account (the inserts are only $20 each, I ordered 2) and no idea why until I got the package and found out they charged me $29.80 shipping for a package that totaled ONE OUNCE in weight!!! It's only costing me 4.80 to send the order back PRIORITY for a refund but, of course, there is no refund on shipping :( what a ripoff! I have written and called with no response. I'm filing a complaint with the BBB...they shouldn't be allowed to get away with this. They are making an additional $25.00 on every order that won't be refunded!


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