The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

VRBO / serious mouse problem

1 International Colony Club #17Kaanapali, HI, United States

We rented cottage #17 last week for spring break. We saw mult mice in the kitchen and bathrooms during our stay. Even had found a hurt bleeding mouse and a dead mouse which was very upsetting to our children (not to mention us). Found mult points of entry that easily could be spotted but owner never seemed to have fixed. Previous posts suggested mouse problem but owners assured it was taken care of and a problem in other cottages. We have stayed in other cottages at this location before and never had a mouse problem. Final day I found rat feces on my daughters toys that were in the nightstand drawer. I was absolutely horrified. Do not stay there. On a side note, the cottage is right near a busy hill road and the noise kept us up most nights.

Apr 23, 2013

Post your comment