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Do not use them
Found website thru Nextag.com for discounted pet nutritional supplement I wanted. Vitaminshoppe.com had it for 40% discount, plus all other items were at that price. However, if you disconnected and reconnected, or left site open for a few minutes, prices reverted to only 10% discount.
Finally completed an order @40% discount totalling over $170. Took long time to receive, so checked UPS tracking and found package was damaged, returned to company and resent to me. When I received it, some items in box damaged, and all covered w-either shampoo or hand lotion.
Evidently original damaged package had just been repackaged, no matter condition of contents, and resent to me. When I contacted company by e-mail, as of 5 days later, have received no reply, other than automated one that they had received my comment.
Would never use this company again or recommend it to anyone.
The complaint has been investigated and resolved to the customer’s satisfaction.
Overview of The Vitamin Shoppe complaint handling
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The Vitamin Shoppe contacts
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The Vitamin Shoppe phone numbers+1 (201) 868-5959+1 (201) 868-5959Click up if you have successfully reached The Vitamin Shoppe by calling +1 (201) 868-5959 phone number 0 0 users reported that they have successfully reached The Vitamin Shoppe by calling +1 (201) 868-5959 phone number Click up if you have UNsuccessfully reached The Vitamin Shoppe by calling +1 (201) 868-5959 phone number 0 0 users reported that they have UNsuccessfully reached The Vitamin Shoppe by calling +1 (201) 868-5959 phone number+1 (201) 624-3773+1 (201) 624-3773Click up if you have successfully reached The Vitamin Shoppe by calling +1 (201) 624-3773 phone number 0 0 users reported that they have successfully reached The Vitamin Shoppe by calling +1 (201) 624-3773 phone number Click up if you have UNsuccessfully reached The Vitamin Shoppe by calling +1 (201) 624-3773 phone number 0 0 users reported that they have UNsuccessfully reached The Vitamin Shoppe by calling +1 (201) 624-3773 phone number+1 (866) 293-3367+1 (866) 293-3367Click up if you have successfully reached The Vitamin Shoppe by calling +1 (866) 293-3367 phone number 0 0 users reported that they have successfully reached The Vitamin Shoppe by calling +1 (866) 293-3367 phone number Click up if you have UNsuccessfully reached The Vitamin Shoppe by calling +1 (866) 293-3367 phone number 0 0 users reported that they have UNsuccessfully reached The Vitamin Shoppe by calling +1 (866) 293-3367 phone number
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The Vitamin Shoppe emailscustomercare@vitaminshoppe.com100%Confidence score: 100%Support
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The Vitamin Shoppe address2101 91st Street, North Bergen, New Jersey, 07047, United States
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