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VitalChek Network / vitalchek fraud - birth certificate request - no response ripoff

Contact information:

DMV worker recommended this "company" to request a state approved birth cert. I paid in full upfront on 05/02/2017. The cert should've been received within 10 days. It's now 05/20/2017 and I've received nothing.

Cutomer service? There is none. Just a "please wait your call is important to us" recording that I had running on my speaker phone for 1 hour and 30 minutes while I did other work.

This is probably lost money now. I should bill the DMV employee who recommended this service - never again will I listen to their advice.

And how the hell can this be a LexisNexis company? I thought LN was reputable. Unbelievable and never again.

  • VitalChek Network Customer Care's Response, Mar 20, 2017

    Dear Customer,

    Please contact me directly by calling [protected] Ext: 86879 for assistance with this issue.

    David Butler
    VitalChek Network

  • Updated by jager s, Mar 30, 2017

    thanks to David, this issue was successfully resolved. you guys need to improve your customer support waiting line times!

Ja
Mar 20, 2017

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