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The good, the bad, and the ugly - discover what customers are saying about VIP Express

Welcome to our customer reviews and complaints page for VIP Express. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with VIP Express.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used VIP Express's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with VIP Express, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with VIP Express. Your feedback is an important part of our community and will help others make informed decisions.

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7:41 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

VIP Express is real, not fraud at all. I traveled to south africa by help of their services which was very professional and memorable. That e-mail address is from south Africa probably because they have an office in south africa.

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3:34 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

VIP Express Ripp off

This Company sells you a "vacation" with different options to choose from, although you do not have a job, this does not matter because with them you can sell the same to other poor old fools and make good commission that will pay for this. As long as you get them to a meeting in order for them to paint you this perfect picture of how this scheme will not cost you a sent. After realizing this in 1 week we phoned the person that invited us to this "meeting", told him that we were promised that he will drive us around, since we did not even have a car yet. In order for us to "sell" these "vacations" options (club) we had to get around... Jobless and no money and someone that made good commission from us "buying" this, we were rather stuffed.
This all happened approximately 2 years ago (2006). Between then and now we received a few phone calls demanding us to pay. "Pay what?" We spent hours on the phone trying to explain that we canceled this deal and they can keep the deposit we already paid. "yes" they say. "We understand". Basically meaning "whatever, we do not care, just pay! Talking to my lawyer, writing them letters to please and explain, we still got nowhere. We haven't received any booklets from them in the past 18months, never used any of their so called "units" but they want the money! Now (2009) after given the assurance from this person representing VIP (2006) and a lot of explaining we received a letter with an astronomical figure that we must pay immediately (R +-16 000-00). This is only a short summary concerning this endeavor. Their staff just don't care, they could not be bothered if you die of hunger. We signed a contract with VIP after a lot of promises were made to us, they did not pay of but we must still pay. The best is, they got a company collecting these "outstanding" money. After phoning them, cost to me and faxing them my new address, they still mail it to the wrong address. Could this maybe be to obtain a summons in our absence, not receiving the letters?

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