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It is supposedly a prepaid phone company which i have never used, and charges you for minuets on a phone you do not have to technically own. i called the number to the charge on my account 3 times on 3 different days and after being on hold and hearing that it was a charge for pre paid minuets i was only able to leave a message which said they would call me back as soon as possible. however, i never received a call back and had to go through my bank to file a fraudulent charge. then after googling vesta at&t nothing but Fraud Warning came up along with this website.
The complaint has been investigated and resolved to the customer’s satisfaction.
Vesta processes millions of prepaid recharge payments each month on behalf of telecom companies and their customers. We continually monitor orders for unauthorized or fraudulent use of payment devices, and actively work with customers to resolve any issues or disputes promptly and fairly. This is evidenced by our “A” rating by the Better Business Bureau.
If you have questions regarding a charge from Vesta on your credit card bill or bank statement, email ecustomersupport@trustvesta.com or call toll free [protected]. A representative will be glad to assist you.