Vacation Reservation Center’s earns a 3.0-star rating from 0 reviews and 6 complaints, showing that the majority of travelers are somewhat satisfied with booking experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Discounted vacation packages
Avoid this company all together. Do not agree to any vacation specials. Terrible customer service.
I received a call from vrc to book a vacation package for $174 and of course listen to a spill on purchasing a timeshare. It was a very high pressure call and I finally gave in because they told me that I could cancel within 30 days if I decided it was not for me. My husband and I decided it was not for us and tried to cancel. When I called to cancel, they said I would get a call back to complete the cancellation process. They did call back but I missed it. They left a message for me to return the call. I have tried for days to get back in touch with them but every time I call (When I can get through, as sometimes you keep holding and the line just cuts off!) I was told the person I needed to talk with to cancel was busy or out of the office and they would call me back. Never got a call back. And when I finally explained my frustration about trying to reach this shawn shepherd, the person kept interrupting me and saying that he did call me that one time and I should just keep leaving messages. I finally called my american express card to dispute the charge all together. I will never accept another thing from this company!
Scam charges
I had a call from Vacation Reservation Center giving away vacations package for $350, Orlando, Bahamas and Williamsburg, with refund of $100 in each place, condition; attending 1 hour time share meeting. We attended one in Orlando, it was more than 3 hours including waiting and we booked to stop in Williamsburg on the return trip.
After this pressure sales meeting in Orlando we decided to cancel the meeting in Williamsburg, cancelation charged another $50. Don't fall for this promised vacation, it is costly and unpleasant experience.
The complaint has been investigated and resolved to the customer’s satisfaction.
Rude employee
My family was searching for a motel/hotel in the Gatlinburg, TN area for new years. We googled "Gatlinburg, TN" and checked out available rooms. One looked like it would suite our needs, so I called the toll free number listed. It turned out to be TNT Resorts. I haven't heard of this company before and had never been to their website. I called the number and talked with a very nice gentleman who took my information, set us up with a room and at the very end of the conversation said "the morning after you check in you will be required to sit through a 90 minute time share speech". He then abruptly put me on hold. This was the first notion I had that this company was even connected to a timeshare business. I knew immediately my husband probably wouldn't go for this, but continued on with the reservation, fearing everything was already booked for the time we needed. After completing the call and speaking with my husband, we did further checking and found adequate lodging elsewhere. I called TNT back and stated I wanted to cancel my reservation and was told that only one person could do that and that she would contact me between 24 and 48 hours. 4 days later, she finally called. At the beginning of the conversation everything seemed fine and suddening she got this attitude and was the rudest most unprofessional person I have dealt with in a long time. Not only was she smart mouthed, but she kept repeating, "it's not my fault you didn't know we were a timeshare company...it's on our website". I had absolutely no problem paying the cancellation fee, she just wouldn't shut up. Eventually I said, "Who is your supervisor". She replied "No-one; I'm my own boss". I said "Someone HAS to be over you." She said "I'm my own boss". At this point after refusing to pull our tape to hear the conversation to check what I was told against what she was saying, I simply hung up. We will NEVER use TNT Resorts for any reason at all. I repeat: I have not been around someone dealing with the public that had such an attitude as this in a long time and hope to never encounter it again. Does she think she's the only company to be in this business? You know, a simple apology would have negated the need for this email. But after contacting the company and asking for a return call, I haven't heard a word from them.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Vacation Reservation Center Legit?
Vacation Reservation Center earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Vacation Reservation Center. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Vrcvacations.com you are considering visiting, which is associated with Vacation Reservation Center, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Vrcvacations.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Vacation Reservation Center.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the vrcvacations.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- Vrcvacations.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The vrcvacations.com may offer a niche product or service that is only of interest to a smaller audience.
Not able to get reservations to the places that were offered to us
I purchased a vacation package for 198.00 on August 14, 2006 to be used on a total of 9 nights within the coming year or by Aug 2007 or extended, when I found we weren't going to make in in 2007 I called and was given an extension to Aug. 2008, now I called a couple of weeks ago and planned to reserve our vacation for July of this year. I was told we could not go to Myrtle Beach as my husband is too old. You have to be younger than 68, My husband is 74. No where on the information I got does it say this, it says you need to be over 21. I was then told to check the website and pick something else. I calledabout a week and a half ago and asked about Branson, Mo. I was told someone would call me last week Mon.however no one did. I had talked to Desiriee, I then called again today and was told none of the places I was interested in were available and that I could only go to Orlando, Las Vegas, Daytona Beach, or Williamsberg. As I do not want any of those places I asked for my money back and was told to contact Compliande and Resolutions at 813, Diligence Dr. Suite 125, Newport News, Virginia. I will copy this and send them a copy. I would like my money back and was told they have 10 days to respond. thank you. Judy Megard
I have beent rying to cancel a reserveation with TNT vacations or the vacation reservations centre for the last 43 days. Have spoken to several people there and they all tell me that yes...they will cancel the vacation. Still it has not been done. I have contacted the BBB in Virginia, and have notifed my c.c. company that I believe this company is committing some sort of fraud.
Waste of time and money
I had a call from Vacation Reservation Center giving away vacations package for $350, Orlando, Bahamas and Williamsburg, with refund of $100 in each place, condition; attending 1 hour time share meeting. We attended one in Orlando, it was more than 3 hours including waiting and we booked to stop in Williamsburg on the return trip.
After this pressure sales meeting in Orlando we decided to cancel the meeting in Williamsburg, cancellation charged another $50. Don't fell for this promised vacation, it is costly and unpleasant experience.
The complaint has been investigated and resolved to the customer’s satisfaction.
As a follow-up, I have filed a complaint with the Norfolk, VA Better Business Bureau as well as the Federal Trade Commission, Consumer Protection division. I suggest anyone who has been ripped off to do the same. Good Luck!
I made a reservation with TNT Resorts earlier this week. My husband and I had to make a one day change in our reservation and that's when the trouble started. I have spent four hours on the phone trying to make the change. I finally talked with a woman who was making the changes and was disconnected twice. The third time I called I was put in touch with a VERY NASTY woman who verbally abused me, wouldn't allow me to speak, talked over me, etc. Because of the one day change in arrival date, our reservation was moved from a very nice resort to a shabby motel with terrible ratings and are being charged the same amount of money for it. When I tried to protest the motel, the customer service woman went berzerk on me and told me I was lucky they didn't charge me more for their trouble.
If you haven't involved yourself with this organization, DON'T! Because of the way I have been talked to, I am not looking forward to my vacation. I just hope this situation doesn't get worse.
I navigated through TNTRESORTS.COM and found some amazing rates. I thought it was a scam when i saw the prices, but when i called in they told me what i had to do. All i had to do was give a resort 90-120 minutes of me and my husbands time and i got an amazing rate. So maybe you lied on your qualifications or something to that effect, but my husband, my grandson and i had a wonderful time in Orlando. The extra money i saved went towards these High gas prices their coming up with! So if you don't mind giving 90 minutes out of one day, i highly recommend this site because their prices can't be beat.
Vacation Reservations Center and their parent site TNTResorts.com are classic scam artists. They tell you anything on phone to get credit card and book you. Then when you arrive the deal changes often resulting in them rejecting your promotion tour and you getting changed a $200 penalty plus supposed cost of the retail motel package. They slip the penalty and extra charge on your credit car a couple months later. I got charged extra $384 due to this. So it cost me $242/night to stay in a $100 Fairfield Inn in Wmbg. Emails to their Customer Service go unanswered. Avoid their come ons! I'll try to protest charge with credit card company and file complaint with the Better Business Bureau.
Free vacations - too good to be true!
I received a phone call yesterday from Vacation Reservation Center. The man's name was Francis O'Neal. He was giving me 3 free vacations... One to the Bahamas, one to Orlando, and one to Williamsburg, Va. I could bring up to 5 people. Sounds good so far...
He told me that they were in business for 25 years and they were legit... It was a time share and I would have to sit and listen to their presentation for about 20 minutes. Not a problem?
It sounded too good to be true... At the end of the conversation, he asked for my credit card #... He said he needed it to reserve my reservation... $198. I was told I would receive the money back when I arrived at my destinations... $98 refund in the Bahamas, and $98 refund in Williamsburg... I refused to give my credit card# and told him I needed to discuss this with my husband. I asked for his phone # and of course he wouldn't give it to me... He said he would call me back in a few days. The number on my caller i.d. is [protected]... When I called the number, I received a recording say that the number was not valid... I don't know if it can somehow be traced...
Good luck with the phone number...
Gerri.
Hi,
I am trying to figure out why we need 4 days/3 nights in Vegas to listen to listen to a 90 minute presentation? How are we supposed to get there exactly I talked with a rep and was told the $148.95 was paying for our hotel rooms, wtf! I thought the rooms were free! If so, then the $ should have gone to round trip tkts, and vrc got the rest don't ya think? Then, our 2nd so called trip only gives us only a few locations when they many more. Give us free car rentals or airline coupons! The whole thing is messed up. I will watch it virtually if that's the case.
They have called me several times saying that I booked a vacation package in 2014, which has since expired, but they are offering a $500 voucher and it'd only cost 229 for a vacation should I still want to take one...I keep telling them that I don't remember booking any vacation at anytime I mean c'mon I'm agoraphobic I hate traveling -dread "new" places and being much more than an hour from home. I'd never, ever book some vacation package 'cent maybe to Ireland the land of my ancestors, and all these destinations were located to the left of the Atlantic not the right. So I can't figure out their legal ability to lie so blatantly. I say to the guy (it's never been a woman) that it's not POSSIBLE that I booked a vacation, to which they reply in a shoulder-shrugging, placating tone that I DID. Infuriating, but it's kinda fun messing with their heads.
@Questionable client have you been able t book your vacation?
Hi, has anyone had any luck with booking the trip? I have paid 420 dollars and sent 69 booking fee and now they are asking for another 50 dollars per couple to get access to site to book trip!
@ MichelleHubbartt or @ Patti W. Were either one of you able to finally book and travel on your trip? If so how much more did you have to pay and did they honor your purchased vacation. I purchase a package for 2 for @395 with airfare and just completed the final step. I don't want to lose the money I have already provided but don't want to give them any more and don't take the vacation. I purchase a 8 night cruise with airfare. Any feedback
I still have not yet gotten my vacation and I purchased through Crowd Savings. The voucher is still for sale on Crowd Savings. It has been nothing but a hassle. For me the 2 $49 vouchers that I bought will cost me another $1600 to fly to an stay in Salt Lake City, UT for 6 days. Yuck! I knew it was way too good to be true.
Well at least there wasn't 15 of you who purchased a "vacation" for 450.00 per couple only to jump through another hoop sent to the travel center, then their fees of 69.00 each to be sent to the fun .time vacation site where they don't even offer the trip we bought! Now they want another 50 bucks each couple to book...looking to see if anyone has actually got to go on one of these vacations?
Shoot - forgot to post the 800# lol - [protected] - Vacation Reservation Center, aka Hotel Discount dot com
Here is the 800 number - this company goes by many different names - Fun Time Vacation, Discount Hotel Reservations, Vacation Reservation Center - but this is their 800 # - for anyone needing to get ahold of them. We're going through pretty much the very same thing. Sat thru a discount vacation package presentation, were promised 2 FREE roundtrip airfares anywhere in the continental US, as a bonus 3 days 2 nights in any nice 3+ star hotel, FREE - just have to pay taxes. After signing up for the freebies, got an email saying pay $123.00 for our portion of taxes & fees. Paid that, got another email to fill out our form, which took us to Vacation Reservation Center, who said $50.00 deposit (applied to our discount vacation) - wait - DISCOUNT vacation? It was supposed to be FREE!. When I emailed them back asking what the $123.00 was for, this is their exact reply: "The activation covered the codes, and the information necessary in order to assign you to a booking company who would be able to book your vacation for you. With each vacation, you are provided one quote which is what the activation also took care of." - so $123.00 just to get a website address? then we're told it costs $50 - $75 per NIGHT for the HOTEL, AND we get a 'discount' on airfare... so we will have to basically pay for our whole "FREE" vacation. Save yourselves the trouble - we're going to be out quite a lot of money - but by golly, we're going if we've already paid $173.00! Probably get the same deal via Expedia.com or Hotwire, but we are going anyway!
I purchase a voucher from halfoffdepot for $49 for a 3day/2night hotel stay anywhere in the US. We did the reservation with our credit card, it was in September it said that they will contact us in 3 days, we still waiting and is end of October and now I was thinking that this maybe is a scam because nobody call us or it is not a way to communicate with the company. No phone number, no email address, no way to complain to anybody. I already read all the reviews and I realize that is a SCAM 100%. Unfair for the people that buy that and unfair for the companies that are involved in selling that packages. If anybody knows a phone number or email address to file a complaint please let me know.
Overview of Vacation Reservation Center complaint handling
-
Vacation Reservation Center Contacts
-
Vacation Reservation Center phone numbers+1 (866) 651-0261+1 (866) 651-0261Click up if you have successfully reached Vacation Reservation Center by calling +1 (866) 651-0261 phone number 0 0 users reported that they have successfully reached Vacation Reservation Center by calling +1 (866) 651-0261 phone number Click down if you have unsuccessfully reached Vacation Reservation Center by calling +1 (866) 651-0261 phone number 0 0 users reported that they have UNsuccessfully reached Vacation Reservation Center by calling +1 (866) 651-0261 phone number
-
Vacation Reservation Center emailsvrcbooking@gmail.com100%Confidence score: 100%Support
-
Vacation Reservation Center address263 McLaws Circle, Suite 202, Williamsburg, Virginia, 23185, United States
-
Vacation Reservation Center social media
-
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
Recent comments about Vacation Reservation Center company
Not able to get reservations to the places that were offered to us
BACC Travel
2 reviews
Axioma Travel Corp
1 review
Arriva
1 review
Al Haram Travel
10 reviews
Travelzoo
76 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.