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CB Travel Agencies and Tour Operators Vacation Hub International [VHI] fineprint scam - no refund within cool off period - use delay tactics to get outside this period
Vacation Hub International [VHI]

Vacation Hub International [VHI] review: fineprint scam - no refund within cool off period - use delay tactics to get outside this period 24

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5:12 am EST
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Vhi scam - vocation hub international - deposit, reliance fee & lifetime scam
Scam is to get you past "cool-off" period when realising you've been taken for a ride. very fine print - if i not cancel in 5days, registered mail, pay 50% reliance fee x24mnths =r7740. so many promises to get you to presentation venue (centurionproteahotel 12 jan 2016) & get your deposit. free holiday if you attend venue & if willing to go on vhi vacation and afterwards share experience. next u can win r20000 if your credit card digits match vhi numbers -you check, hi see you have c/card. vhi slide show with ++bargains, cruise >r30000 @ r6000. vhi promise same lifetime holidays to u & 4 family/friends also. vhi say they registered with ncr so my investment safe, >45% discounts always. lifetime membership r100k, 30% discount @ venue=r70k . r14k dep & 24mth for balance. vhi give all money back after 10yrs. vhi hosts give fake name, email & cell no. lifetime only 10yrs. my 24mth installments not 24 mth, small print +r645(reliance fee) for 120mth = >r77400 extra - not r70k as agreed, but >r144k. no way to contact vhi fake rep. vhi hq tel engaged/ringing. vhi play for time. only elsabe can help, but not available. [protected]@ vhi try to get you past the 5days. mailed cancellation & given tracking no, my r14399 deposit outstanding.

Ricforb finance company (pty) ltd t/a vacation hub international,
Reg. nr 1947/027568/07
Po box 1912, somerset west, 7129, south africa.
Telephone: +[protected]
Fax: [protected]
Email: [protected]@vacationhub.co.za
[protected]@ vacationhub.co.za

24 comments
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Antoinette de Goede
, US
Mar 14, 2019 2:29 pm EDT

Just so everyone in this old post knows. They still doing it. Phoned me today. They will be at Dunnford Lodge in Ladysmith KZN on 15/03/2019

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gawisan
, ZA
Dec 05, 2018 4:09 am EST

Ek is doelbewustelik mislei deur Bennie Blom. Hy het uitdruklik gese dat die gratis buitelandse voucher sluit ontbyt en aandete in. Die voucher se egter dat dit vir die klient se rekening is. Slegs spending geld en vlieg kaartjies moet betaal word maar met groot afslag bedrae van nagenoeg 50 % af op vlieg kaartjies. Nadat ek gisteraand tuis gekom het, het ek alles begin lees met opwinding en entoesiasme. Dadelik besef ek sake is verkeerd en gaan kyk toe op die internet oor VHI. Ek was geskok om te sien hoeveel mense hul misnoee uitspreek omdat hulle blatant ingedoen is op die een of ander wyse.

Die misleiding is baie subtiel en eers wanneer jy genoeg tyd het om die kontrak te lees, besef jy hierdie is n fop spul.

Die Verbruikers raad blyk ook min te doen aan die saak.

Ek kan nog kanselleer binne die gegewe 5 dae. Wil net hoor, as daar n wet geleerde is, word alle deposito gelde ten volle terug betaal . Maar ek moet vandag die antwoord kry sodat ek nog op tyd kan kanselleer.

5 Desember 2018. Gawie gawisan@cweb.co.za

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LLewellyn Nel
, ZA
Oct 22, 2018 2:23 am EDT
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Hi Christo
Dit is erg om te lees van al die mense wat deur VHI gevang word en ongelukkig is ek een van hulle. Sal waardeer as u kan help. Ek is 70 jaar oud en kan dit nie bekostig nie. Llewellyn nel, Bloemfontein

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LLewellyn Nel
, ZA
Oct 22, 2018 2:22 am EDT
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Hi Christo
Dit is erg om te lees van al die mense wat deur VHI gevang word en ongelukkig is ek een van hulle. Sal waardeer as u kan help. Ek is 70 jaar oud en kan dit nie bekostig nie. Llewellyn nel, Bloemfontein

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Urshula Jantjies
, US
Jul 17, 2018 7:02 am EDT

My husband and I was supposed to go and collect the vouchers for our free holiday later this afternoon in Glenvista where they will be having a presentation, which they said will last +-45 minutes, and now I come across this page, I will definitely not be going. When I asked for information about Horison group they told me the website is still being created, so I could not find their information anywhere, I googled the number [protected] where they called from and found no information and only when I googled the second number [protected] where they called me from to confirm our appointment, did I get to this page. It if seems to good to be true, then it probably isn't. Where did these people get our contact numbers from?

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Jose Camacho
, US
Apr 26, 2018 3:39 am EDT

HI Christo, I also sign the contrract with Errol van der Westhuizen. He promised everything as mentioned above and even pointed to us the R60, 000 rand that we would make per year. We now looking for that specific line item on the contract and we cannot see it on the copy we have. Do they have the white contract that shows something and when we get the Blue copy this is not reflected? Will send my details on your contact details.

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Walinesewsunker
, ZA
Apr 11, 2018 4:17 pm EDT
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I got scammed and. This elsabe labuschagne [censor] is helping them steal money ..
My email walinehartzenberg@gmail.com
When you have presentation.

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Christo Smith
, US
Mar 27, 2018 3:31 am EDT

I am an attorney from Nelspruit. I have taken instructions to claim a refund on two transactions. We served the cancellation letter in terms of the CPA be Sheriff in Somerset West but the doors were closed and shut. We anyway served the notices. Nobody can tell me who Errol van der Westhuizen is. If you know please contact me urgently. I am going to issue summons in the High Court against VHI and van der Westhuizen and stop this illegal behaviour once and for all. I am prepared to act for all those that have lost money free of charge. If you are interested please e-mail me at christo@csprok.co.za as soon as possible with full detials of your complaint. Our website is www.csprok.co.za.

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Madeleine Vermaak
, ZA
Mar 30, 2018 12:48 pm EDT
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My husband and I would like to take up your offer to represent us. I will send you all information over the weekend. Thank you sincerely for your boldness to stop this corrupt organization. Madeleine Vermaak

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Andrias Shongwe
, ZA
Apr 03, 2018 6:03 am EDT

Hi Christo, i will send you mine - thanks for the representation,

Regards, Andrias - [protected]

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JR12345
, ZA
Apr 09, 2018 7:12 am EDT

HI CAN YOU ALSO HELP MY FAMILY THE SAME HAPPENED TO THEM A FEW DAYS AGO. WHAT SHOULD WE DO?

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Chompies
, ZA
Apr 18, 2018 3:04 pm EDT
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Christo, hul is vandag 18 April 2018 by die Protea Hotel, Centurion. Daar is 'n MEL wat die VHI aanbieding gedoen het, Hul is elke week daar..miskien kan jul dalk deur die Hotel met hul in kontak kom. Ek was daar maar vinnig genoeg besef dis 'n klomp skelms. "Horison" wat my gekontak het vir die afspraak se nommers is [protected]...[protected]

viva warren
viva warren
, ZA
Sep 01, 2018 11:28 am EDT
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Christo we are defenitly interested please viva warren [protected]

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Vincent Barbarovich
, US
Mar 18, 2018 9:54 am EDT

Vincent Barbarovich/18thMarch2018. Seems like I have also been scammed, on Tuesday 13thMarch 2018 my wife and I were invited to a Presentation by the Horizon Group! at the Square, 250 Umhlanga Rocks Drive, I questioned if it had anything to do with Timeshare, I was not interested as we already OWN three weeks, with 5 units, all peak - Christmas and New Year also week 1., they said that it definitely had Nothing to do with Timeshare, they said that all we had to do was listen to their presentation - for +- 45 minutes of our time and we could receive a holiday voucher for our trouble! boy what a scam! When we got there it was now Vacation Hub International, not Horizon Group, the presenter is excellent! very fast talker with many figures given to just blow you away, even a DVD clip on a presentation to them as the Top company Internationally, the pressure came after the presentation, figures scribbled all over and over on full sheets of paper, boggling figures, but then when they saw that I was showing interest ( not my wife, she was not too happy) the fool that I am I went for it, they could not get me to give over R14399.00 fast enough, when my FNB card Declined( I am not on a Budget A/c), I should have seen the Red Flag waving. I went and arranged the money for them, had to give them R1400.00 in cash so had to go to a ATM to draw cash, when I got back the "Lady" rushed through the 'Agreement', I signed not reading all the fine print, she just telling me to initial wherever and I "TRUSTED" her, they had continually stated that the full amount payable was the R14399.00 and three months of R500.00 to be paid into the credit card, after 6 - 8 weeks I should receive a cash deposit from VHI which would then be sufficient to settle what was owing to FNB and that I would have extra cash to do with whatever! Only when my daughter Googled Hellopeter, did I jump and read this - Agreement!
They now want R3043.33 debit order for TWO years, this I have to stop immediately, I signed yes, under great sales pressure, my wife and I cannot and will not be duped to this extent, so Carte Blanche please as soon as possible, my wife is 74years and I am 70 in July, we cannot afford this fraud, Regards Vincent Barbarovich, cell [protected].

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Giel Voogt
, ZA
Sep 19, 2017 1:06 am EDT
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I am in the same boat as all of you. Their promises to make you money from your time share within 3 months is just a ploy to get you to sign their contract with all the fine print at the back that they do not tell you about. And when you question their tactics and lies then they play the waiting game to make sure that the 5 days cooling off period expires. I am in the process of taking legal action to reclaim the amount of R 9, 149.00 I paid over to them. I agree that we must team up against these people that sell a "so called" service agreement with lies to convince you to sign the agreement. I also stopped the debit order. The Consumer Protection Act is clear about false, misleading or deceptive representation about goods and services (4(5)(d) &(c) & 41).
We are still awaiting my attorney's e-mail to them and will Keep you up to date with the progress.

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Johan Lambinon
, ZA
Nov 16, 2016 3:26 am EST
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Was taken for the same ride I will also join you: J Lambinon

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Magriet Viljoen
, US
Jan 02, 2017 12:00 pm EST

To all VHI suckers

We were invited to a presentation of the above mentioned on 31 st October 2016 at Acasia Guest Lodge in
Klerksdorp. We are one of the suckers who believe to be a member we will have a lot of benefits. The sales person was Errol van der Westhuizen. He told us that we can cancelled the contract and we will receive our entry fee back if the amount of R8, 000.00 is not been paid in my bankaccount before end of December 2016.
I am a member of Flexi Club . He told us that VHI will make use of my Bonus Breaks and rent it out to people and I will receive at least R 80, 000 in 8 to 12 weeks. I am going to take action against this fraud and if I can get support from you please in contact me.
I am a pensioner and I cannot afford this sceme, although they put it to me that I will benefit from them. If I had support I will take the nessesary legal steps to bring VHI to book. We can not let these people get hold of our money .
Koos Viljoen sel. [protected]

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Yolandi Baker
, ZA
Feb 12, 2017 6:12 am EST

Same here. We also dealt with Errol van der Westhuizen. If anyone has had some progress please contact me. Yolandi Baker [protected] ydt.mail@gmail.com

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Jack Lad
, US
Aug 31, 2017 3:24 am EDT

It is time for a private class action against these people. They have been running their scam for many years and continue to operate with impunity. The NCC is a dead parrot like most ANC controlled entities. Crooked government enables a crooked society and these VHI con artists are laughing every day.
If legal methods cannot get rid of them then these venomous snakes must be poisoned. Vigilantes must do the job that the ANC crooks refuse to. Any person or entity that refuses to be a part of the solution is a part of the problem.

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Val Korzynski
, US
Aug 22, 2016 1:45 am EDT

I have the same experience after attending the presentation on 29 Apr 2016 at Protea Hotel, Centurion and will lose R5649 activation fee.After reading the fine print over the weekend, I called VHI, 5 May 2016 (Maggie La ###) after sending a mail informing VHI of my request to terminate. I advised that the 5 working day (National Consumer Protection Act stipulates WORKING days) cooling off period expires Monday 9 May 2016 since Monday 2 May was a public holiday. I was informed that a registered letter with the date post-marked before the expiry date was sufficient to substitute for the requirement that the letter be delivered and signed for on the expiry date, noting the risk of our postal services with the imminent postal strike. I sent proof of the registration slip and tracking number as well as tracking status daily. They were eventually full of excuses even blaming the security guard for returning the letter to the Somerset West Post Office ! Elsabe was always in meetings and never returned calls. On calling they check who you are via your membership number and clearly this acts as a screen. I was sent an alternative contract proposal at a lower rate which I rejected as this was not the issue. I reversed and stopped the monthly debit order (R780 for 120 months!) On 12 July VHI denied receiving a request during the 5 day period. 25 July 2016, after received an SMS demanding settlement of outstanding payments, I spoke with Lianco (?) and then Maggie who checked the system stating that the the refund was approved and was with accounts. On 19 Aug VHI informed I did not qualify. Following up with Elsabe she was not aware of this and again mentioned a members meeting to approve. I called Elsabe again on 16 Aug who took my cell number (albeit in my file) with the promise to call back to no avail. I called again 19 Aug and intimated that they are purposefully dragging their heels and ignoring all documented communications and that I am within my rights. I received a letter that afternoon again turning down my request and that I am liable for cancellation fees. The latter is not allowed by the CPA.

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Brad Severain
, US
Mar 03, 2016 5:04 am EST

We got taken for the same scam - we are willing to join you and take them to Carte Blanche
We are based in West of JHB - and have lost R5149 as a deposit

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Jeannie Vd Westhuizen Harmse
, US
Feb 16, 2016 7:22 am EST

I have exactly the same problem. I infact have a REFUND FOR FULL AND FINAL SETTLEMENT form mailed to me by them, but they request a letter from my bank stating that the bank will not reverse the transaction, after 4 months of phone calls, fighting, emails etc etc, I have still not been refunded. The latest version by Elsabe is that they indicated to FNB that FNB can reverse the transaction, yet I am in receipt of a valid letter from FNB that they are NOT going to reverse the transaction. I am NOT prepared to loose my R9149 deposit and will go as far as CARTE BLANCHE with VHI international. Any more people interested in joining me?

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Barry Snow
, ZA
Jul 13, 2018 9:19 am EDT
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Hi Jeannie,
I am prepared to add my story for Carte Blanche. Please call me on [protected], Barry.
I have lost over R30, 000 :(

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kim120
, ZA
Oct 12, 2018 10:00 am EDT

hi yes I am we need to stop these people my husband and were caught last night on the scam please contact me on [protected] as I am very eager to assist and put an end to these fraudsters

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